At OrthoCarolina , our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization . OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are currently searching for a Patient Services Specialist to work with our OrthoCarolina Hip and Knee location .

The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.

Ess ential Functions:

• Prepares paperwork necessary for the patient visit.

• Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,

• Collection of co-payments/co-insurance and balances due.

• Follows the process for release of medical information and FMLA/disability forms completion as requested .

Skills and Abilities:

• Excellent customer service skills

• Working knowledge of insurance

• Epic/EMR background a plus

• Medical terminology

Qualifications:

• High school graduate and/or associate or bachelor's degree

• Prefer minimum of one year experience in medical clinic setting.