Providence Health & Services
Patient Services Specialist *Remote*
This job is now closed
Job Description
- Req#: 317292
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $33.99
- 100% remote work option available for residents in specific states
- Opportunity for career advancement within a reputable health system
- Comprehensive benefits designed to support personal and professional growth
- Engaging and supportive work culture focused on patient care
- Chance to make a meaningful impact on patients' healthcare experiences
What to Expect (Job Responsibilities):
- Provide patient-centered, coordinated access to a complex network of healthcare facilities and clinics
- Foster relationships with existing patients and those seeking treatment
- Assist patients in a high-volume omni-channel environment via phone, email, and chat
- Schedule appointments and classes, and provide navigation support within the health network
- Serve as an entry point and informational resource for patients entering the health system
What is Required (Qualifications):
- 2+ years of customer service experience, preferably in a healthcare environment
- 2+ years of experience interacting and engaging customers over the phone
- Availability to work a flexible schedule, including weekends
- Strong communication skills to provide personalized assistance to patients
- Ability to handle high-volume inquiries with professionalism and care
How to Stand Out (Preferred Qualifications):
- 2+ years of technical support experience
- Experience in high-volume call centers related to healthcare
- Background in administrative office roles within healthcare settings
- Familiarity with patient care services in a healthcare environment
- Experience in pharmacy high-volume call centers
#HealthcareServices #PatientCare #RemoteWork #CareerGrowth #CustomerService
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Providence Health & Services is a not-for-profit, Catholic health care system operating multiple hospitals across seven states, with headquarters in Renton, Washington. The Providence affiliate family includes: Covenant Health, Facey Medical Group, Kadlec, Pacific Medical Centers and Swedish Health Services.
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