• Job Description

  Req#: A0919-25-0000?language=en&page=403&sort=publicationDateDesc

  Job summary

  Sandy Health Centre is a medium sized teaching practice, based in the centre of Sandy, we offer plenty of opportunity to learn and develop your skills. We are looking for enthusiastic individuals with a willingness to learn and take on new tasks. There are countless opportunities when working in General Practice and there will be opportunities to use skills such as IT, Admin, Customer service and many others depending on the your skill set.

  Main duties of the job

  To be responsible for undertaking a wide range of administrative and patient facing duties with the provision of general support to the multidisciplinary team in providing an outstanding service to our patients. Duties can include but are not limited to, acting as a central point of contact in greeting and directing patients, patient registration, booking appointments, in various care settings, processing of information (electronic and hard copy), clinical coding, prescription queries, test results, and assisting patients as required. liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

  About us

  Sandy Health Centre located in Sandy Bedfordshire is a purpose built building looking after patients in the town and surrounding villages. We have circa 9,500 patients.

  Our clinical team consists of 5 GP partners, 1 salaried GP, 1 physician associate, 1 Paramedic Practitioner, 1 advanced nurse practitioner, 2 nurses, 3 HCA's and phlebotomists. The clinical team is supported by a good admin team and dispensary staff. We also work closely with the PCN staff, who support our team and patients, as part of Sandhills PCN which covers 3 practices 2 in Sandy and 1 in Biggleswade working closely with each other to improve patient care.

  We work well as a team to offer excellent medical care to our patients and to support each during the working day.

  The NHS pension scheme is available to all employees.

  Previous Applicants need not apply.

  Details

  Date posted

  18 July 2025

  Pay scheme

  Other

  Salary

  £12.21 an hour

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A0919-25-0000

  Job locations

  Northcroft

  Sandy

  Bedfordshire

  SG19 1JQ

  
  

  Job description

  Job responsibilities

  This is an amazing opportunity to join the patient services team here at Sandy Health Centre, working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are supported to access the care that they need.

  You will bring your skills and experience to life by:

  • Delivering patient centred support to patients to access the care they need.
  • Ensuring appointments are triaged effectively through digitised systems.
  • Provide administrative support to the practice and clinicians to ensure patients care is processed correctly and efficiently.
  • Where appropriate, signposting patients to alternative care and/or provide self-management advice and support.

  Job description

  Job responsibilities

  This is an amazing opportunity to join the patient services team here at Sandy Health Centre, working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are supported to access the care that they need.

  You will bring your skills and experience to life by:

  • Delivering patient centred support to patients to access the care they need.
  • Ensuring appointments are triaged effectively through digitised systems.
  • Provide administrative support to the practice and clinicians to ensure patients care is processed correctly and efficiently.
  • Where appropriate, signposting patients to alternative care and/or provide self-management advice and support.

  Person Specification

  Qualifications

  Essential

  • Essential criteria
  • Educated to GCSE Level or equivalent. GCSE Maths and English (C or above) NVQ Level 2 in Health and Social Care.
  • Desirable criteria
  • AMSPAR Receptionists Qualification.

  Desirable

  • Essential criteria
  • Experience of working with the General Public, Administrative or Reception in a Health Care Setting.
  • Desirable criteria
  • Experience of working in a GP practice using System One.

  Person Specification

  Qualifications

  Essential

  • Essential criteria
  • Educated to GCSE Level or equivalent. GCSE Maths and English (C or above) NVQ Level 2 in Health and Social Care.
  • Desirable criteria
  • AMSPAR Receptionists Qualification.

  Desirable

  • Essential criteria
  • Experience of working with the General Public, Administrative or Reception in a Health Care Setting.
  • Desirable criteria
  • Experience of working in a GP practice using System One.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Sandy Health Centre

  Address

  Northcroft

  Sandy

  Bedfordshire

  SG19 1JQ

  
  

  Employer's website

  https://sandyhealthcentre.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Sandy Health Centre

  Address

  Northcroft

  Sandy

  Bedfordshire

  SG19 1JQ

  
  

  Employer's website

  https://sandyhealthcentre.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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