UnitedHealth Group
Patient Support Center Representative - National Remote
This job is now closed
Job Description
- Req#: 2208077
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Salary up to $28.27 per hour
- Opportunity for career development and growth within the organization
- 100% remote work opportunity
- Comprehensive benefits package
- Chance to make a positive impact on health outcomes and health equity
- Clear direction and recognition for performance
What to Expect (Job Responsibilities):
- Handle 75+ inbound calls per day from patients, clinical staff, and community members
- Assist callers with scheduling, referrals, medication refills, medical advice, registration, and more
- Utilize multiple software applications and chat channels for data entry and resource utilization
- Provide excellent customer service and act as a patient advocate
- Resolve and document patient issues and assist with daily paperwork load
What is Required (Qualifications):
- High School Diploma/GED or equivalent experience
- 2+ years of experience in a customer service-based role
- Proficiency with Microsoft Suite and navigating multiple chat channels
- Experience as a contractor placed at UHG or its subsidiaries/affiliates
- Must be 18 years of age or older
How to Stand Out (Preferred Qualifications):
- 1+ years of experience in a healthcare setting
- Bilingual fluency in English and Spanish, Russian, Mandarin, Cantonese, Korean, or others
- Ability to work any rotating 8-hour shift schedules, including holidays
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.