Aveanna Healthcare

Patient Support Representative (REMOTE)


PayCompetitive
LocationHouston/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 48936847
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Salary up to $19.00 per hour
      - Competitive benefit package including Health, Dental, Vision, Life insurance, and more
      - 401(k) Savings Plan with Employer Match
      - Employee Stock Purchase Plan
      - 100% Remote work option
      - Opportunity for career advancement and growth within the organization

      What to Expect (Job Responsibilities):
      - Handling inbound patient calls, providing effective information and solutions
      - Verify insurance and/or other method of payment
      - Coordinate delivery and set-up of equipment, supplies, and services
      - Accurately document all activities in patient records
      - Resolve patient concerns and coordinate appropriate corrective action

      What is Required (Qualifications):
      - Minimum Education: High school diploma or GED
      - Minimum Experience: Two years in a related administrative/customer service role in healthcare or medical office, and 6 months working with healthcare insurance
      - Proficient in Microsoft suite of products including Outlook, Word, and Excel
      - Strong basic math and accounting skills
      - Strong critical thinking and problem-solving skills

      How to Stand Out (Preferred Qualifications):
      - Associates Degree in medical office management or related field
      - Experience in insurance authorization and/or precertification
      - Knowledge of home health, DME, and Enteral nutrition products

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Aveanna Healthcare - providing home health services to adults, children and their families.

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