• Job Description

  Req#: PATIO008512

  As a Patio Server at Sea Island, you create and maintain an atmosphere of anticipatory service, ensuring an exceptional experience for all members
  and guests. You are a gracious ambassador for Sea Island with every interaction. You are friendly and attentive as you live and share your
  passion for genuine hospitality in your commitment to enriching lives.

  Your primary responsibilities include: serving food and beverage items, clearing courses according to prescribed procedures, monitoring
  diners' satisfaction frequently, anticipating needs without requiring direction, and resetting or moving/rearranging tables, as needed. Prior to guest arrival, you
  prepare your station for service, supply side stands, and set and inspect all tables for cleanliness and
  correctness of settings. You maintain complete and current knowledge of menu items, preparation method/time, ingredients, sauces, portion
  sizes, garnishes, presentation, prices, glassware appropriate for each beverage, dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, prices, and dress code.

  You communicate effectively, greeting regular guests and members by name and answering any questions guests may have about Sea Island
  or the surrounding area. You work closely with server assistants, expeditors, chefs, outlet supervisors, assistant managers, and general managers on duty to deliver food in a timely fashion and execute a smooth and seamless service flow. Additionally, you may be called upon to assist in training new team members, when
  necessary.

  Job Essentials:

  • Consistently follow your team’s processes and procedures, including standards for quality, timing, payment
    processing, attendance, and appearance
  • Follow all Sea Island safety protocols, including appropriate use of chemicals, personal protective equipment (PPE), and safety data sheets
  • Thoroughly check work and public areas for tidiness and any general maintenance items; ensure all areas are corrected or reported immediately
  • Maintain knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members
  • Help resolve service issues in a timely and positive way, following up as needed
  • Willing and timely execution of other duties as delegated by leadership

  Job Requirements:

  • Previous service experience in a similar role or in-fine dining is ideal
  • Must be at least 18 years of age (Georgia Law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)
  • Current ServSafe Certification (food handling and alcohol service) or ability to obtain certification upon hire
  • Aptitude and ability to use a restaurant Point of Sale (POS) System successfully and accurately
  • Safety mindset; knowledge of chemicals used in commercial kitchens and dining areas
  • Physical strength and stamina to perform a food service role
  • Maintain ongoing, prolonged physical activity throughout a scheduled day to include: lifting 50+ pounds, working in a resort environment, comfort with noise levels, and ability to handle electrical, chemical, and fume hazards - with or without a reasonable accommodation
  • Ability to kneel, crouch, squat, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods
  • Timeliness and flexibility; you agree to work a flexible schedule that includes: peak business hours, weekends, early mornings, evenings, and holidays
  • Proficient communication skills in English, both written and verbal

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Guests at the Sea Island Resort enjoy Forbes Five-Star accommodations, world-class dining, spa, and fitness facilities, three championship golf courses &

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