• Job Description

  Req#: 210497589

  Your primary responsibility is to support the day to day Operations for the Manual Payments Team.

  Job Summary:

  As a Payment Lifecycle Specialist within our International Payment Processing Operations team, you will be responsible for implementing client additions and modifications to our global database. You will ensure that payment instructions are properly authenticated and authorized, respond to queries, and provide accurate and complete MIS reports. You will also have the opportunity to assist in training other team members and participate in the rotation of functions within the group. This role requires a proactive approach to problem-solving, strong PC and analytical skills, and excellent communication skills in English.

  Job Responsibilities:

  • Implement client additions and or client modifications to global database.
  • Understand complex product and clearing rules to effect changes impacting delivery of EMEA Clearing products and services.
  • Ensures that payment instructions are properly authenticated and authorized by appropriate parties in compliance with risk and control guidelines.
  • Respond to queries received via mailbox and resolve any client issue on priority
  • Ensure that all relevant deadlines and stipulated controls are met.
  • Provide MIS reports with accuracy and completeness of data.
  • Assist in the training/education of other members in job functions/procedures relating to the unit.
  • Process any required back-up tasks relating to production, identifying ways to improve current work practices.
  • Work with minimum supervision and act on own initiative to identify tasks to be undertaken.
  • Participate in the rotation of functions within the group ensuring no degradation to work flows
  • Process payments during EMEA Hours, staff may need to do night shift based on the process requirements.

  Required Qualifications, Skills and Capabilities:

  • Graduate with a minimum of 1 year experience in International Payment Processing Operations
  • Graduates with good academic record.
  • Experience and a working knowledge of various aspects of International Payment Processing Operations. 1 year of experience in a Backoffice operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
  • Working Knowledge of SWIFT & international payment conventions & practices
  • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • Strong PC and analytical skills. Knowledge of MS Access, Excel, PowerPoint, and Word.

• About the company

  J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

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