This job is now closed
Job Description
- Req#: R-34441
- Job Description
Act as subject matter expert and execute assigned deliverables for clients.
Monitor the workload across aligned payroll operations ensuring business as usual and projects are delivered to required deadlines with quality. Actively monitor operational health by testing and ensure processing checklist/SOP is followed
Provide case management oversight and adherence to turn-around times
Create, manage and execute on required recovery plans and Root Cause Analysis documentation, as necessary
Conduct applicable risk-based auditing to ensure consistent and accurate results
Ensure appropriate evidence is provided/documented for SOC Control tasks
Drive overall quality control as well as support and identify opportunity for process optimization and automation
Support the Operations Service Manager (OSM), Client Service Manager (CSM) and/or Delivery Executive in consultative best practice conversations with the client(s)
Participate in domain specific Change Request requirements sessions, resource estimation exercises, and internally initiated projects
Coordinate testing and develop complex reports
Partner with Client Service Manager and/or Service Delivery Manager to mitigate financial impacts of Errors and Omissions (E&Os).
Adhere to Operating System guidelines and supporting POV and industry best practices
Own initial day- to- day client escalations, Communicate escalations to the appropriate resource, for awareness and management of further escalation
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
55,800 USDMaximum :
88,500 USDPay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Strada also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/3Viqv69
DISCLAIMER:
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.About the company
Alight Solutions is an Information technology and consulting company based in Lincolnshire, Illinois.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.