• Job Description

  Req#: C9439-2526-0534?language=en&page=367&sort=publicationDateDesc

  Job summary

  We are looking for an administrator to join our busy and friendly team. The successful candidate will have some experience in payroll and pensions processing and be able to demonstrate good IT skills.

  If you have the ability to work as part of a multi functioning team, then this is the perfect opportunity to progress your career within the payroll/pension world. Our Payroll and Pension team provides a comprehensive Payroll, Pensions, Expenses service to the Trust and its subsidiary company. We are passionate about providing high quality services, staff development and growing our talent. We understand that quality and accuracy are paramount and encourage our staff in their continued learning and development.

  Main duties of the job

  This is an opportunity to work within the Payroll and Pension Team supporting the delivery of monthly and weekly payroll and pension service to the Trust and its subsidiary company, CDD Services.Duties include creating, updating and maintaining ESR pay records. You will undertake the data loading of monthly and weekly payments for additional duties. You will be involved in the local administration of the NHS Pension Scheme such as processing retirements, opt outs and maintenance of the pension membership records. You will create and maintain NEST pension membership records.

  About us

  If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

  You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

  We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

  Full Job Descriptions can be found in the adverts supporting documents.

  Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

  For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

  From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

  Details

  Date posted

  19 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  C9439-2526-0534

  Job locations

  Bishop Auckland General Hospital

  Cockton Hill Road

  Bishop Auckland

  County Durham

  DL14 6AD

  
  

  Job description

  Job responsibilities

  Working with colleagues, you will complete all NHS Pensions documentation for all pension events such as retirement, transfers and increasing benefits.

  Process all joiners and leavers for NEST pension.

  Undertake Pensions Online (POL) maintenance of member records.

  Deal with queries and requests from Trust employees about pay or pension and signpost accordingly.

  Deal with queries on member records from NHS Pensions.

  Support the Payroll and Pensions Systems Administrator with the Trust electronic submission of additional duty hours for staff not on Health Roster and Medical Bank booking system to Electronic Staff Register (ESR) system using ESR upload process (web adi).

  Access hub reports from NHS Pensions from ESR interface and for data management.

  Complete assignment changes in ESR for new and existing emplyees.

  Process Attachment of Earnings orders and check for accuracy.

  Assist with pension and earnings regular or ad-hoc projects such as Census data, TRS and Pension Saving Statements, Rebanding, Auto enrolment.

  Job description

  Job responsibilities

  Working with colleagues, you will complete all NHS Pensions documentation for all pension events such as retirement, transfers and increasing benefits.

  Process all joiners and leavers for NEST pension.

  Undertake Pensions Online (POL) maintenance of member records.

  Deal with queries and requests from Trust employees about pay or pension and signpost accordingly.

  Deal with queries on member records from NHS Pensions.

  Support the Payroll and Pensions Systems Administrator with the Trust electronic submission of additional duty hours for staff not on Health Roster and Medical Bank booking system to Electronic Staff Register (ESR) system using ESR upload process (web adi).

  Access hub reports from NHS Pensions from ESR interface and for data management.

  Complete assignment changes in ESR for new and existing emplyees.

  Process Attachment of Earnings orders and check for accuracy.

  Assist with pension and earnings regular or ad-hoc projects such as Census data, TRS and Pension Saving Statements, Rebanding, Auto enrolment.

  Person Specification

  Special Skills & Knowledge

  Essential

  • Developed skills and knowledge in the use of IT systems.
  • Possess good communication skills.
  • Ability to organise and prioritise workload to meet competing demands.
  • Ability to be self-motivated and agile and contribute to problem solving.
  • Produce timely and accurate work.
  • Interpret and apply varied policy and procedure.
  • Attention to detail.
  • Keyboard skills.

  Desirable

  • Working knowledge of user functionality and requirements of Pensions Online.
  • Administration of a public sector pension scheme.
  • Workplace pension Auto enrolment regulations.
  • Working knowledge of statutory payroll calculations and deductions.
  • Working knowledge of Payroll user functionality in ESR including web adi process and BI(Business Intelligence tool).

  Special Requirements

  Desirable

  • Able to travel across Trust sites to meet the requirements of the post.
  • Deliver training and participate in awareness sessions about NHS payroll or pension matters such as roadshows and other Trust events.

  Experience

  Essential

  • Worked in payroll/pensions /financial services function.
  • IT Literacy essentially Microsoft Word & Excel.
  • Delivering high standard of Customer Care.
  • Worked within a busy team facing competing demands and pressures.

  Desirable

  • Experience of working within NHS payroll/pensions/financial services.
  • Administering the NHS Pension Scheme regulations and processing requirements.
  • Working knowledge of NHS Terms & Conditions.

  Qualifications

  Essential

  • NVQ Level 3 in Payroll/Pensions/Business Admin or equivalent experience gained through work experience.
  • Minimum 5 GCSE (Grade C/4) or equivalent qualification, or equivalent knowledge gained through work experience.
  • Recognised IT Qualification or equivalent knowledge gained through work experience.

  Desirable

  • Other financial services training.

  Person Specification

  Special Skills & Knowledge

  Essential

  • Developed skills and knowledge in the use of IT systems.
  • Possess good communication skills.
  • Ability to organise and prioritise workload to meet competing demands.
  • Ability to be self-motivated and agile and contribute to problem solving.
  • Produce timely and accurate work.
  • Interpret and apply varied policy and procedure.
  • Attention to detail.
  • Keyboard skills.

  Desirable

  • Working knowledge of user functionality and requirements of Pensions Online.
  • Administration of a public sector pension scheme.
  • Workplace pension Auto enrolment regulations.
  • Working knowledge of statutory payroll calculations and deductions.
  • Working knowledge of Payroll user functionality in ESR including web adi process and BI(Business Intelligence tool).

  Special Requirements

  Desirable

  • Able to travel across Trust sites to meet the requirements of the post.
  • Deliver training and participate in awareness sessions about NHS payroll or pension matters such as roadshows and other Trust events.

  Experience

  Essential

  • Worked in payroll/pensions /financial services function.
  • IT Literacy essentially Microsoft Word & Excel.
  • Delivering high standard of Customer Care.
  • Worked within a busy team facing competing demands and pressures.

  Desirable

  • Experience of working within NHS payroll/pensions/financial services.
  • Administering the NHS Pension Scheme regulations and processing requirements.
  • Working knowledge of NHS Terms & Conditions.

  Qualifications

  Essential

  • NVQ Level 3 in Payroll/Pensions/Business Admin or equivalent experience gained through work experience.
  • Minimum 5 GCSE (Grade C/4) or equivalent qualification, or equivalent knowledge gained through work experience.
  • Recognised IT Qualification or equivalent knowledge gained through work experience.

  Desirable

  • Other financial services training.

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  Bishop Auckland General Hospital

  Cockton Hill Road

  Bishop Auckland

  County Durham

  DL14 6AD

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  Bishop Auckland General Hospital

  Cockton Hill Road

  Bishop Auckland

  County Durham

  DL14 6AD

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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