• Job Description

  Req#: C9432-25-0600?language=en&page=651&sort=publicationDateDesc

  Job summary

  Are you someone who enjoys working as part of a progressive and proactive team? Do you consistently deliver great customer service and attention to detail?

  Our Payroll and Pension Team is going through an exciting time of change as we increase our service provision. Due to this expansion, we are looking to recruit two Payroll Officers to join the team.

  Spanning ESNEFTs two acute sites, community sites and services, you will play a crucial role in providing a full end-to-end payroll service aligning to our commitment to "do it once, do it right".

  You will bring a motivated, approachable, enthusiastic and proactive attitude and will be instrumental in delivering a consistent, supportive and trusted service at all times to our valued employees.

  We welcome applications from individuals wanting flexible and/or hybrid working; there is, however, a requirement that the successful candidates will work a minimum of 2 days on-site.

  Previous applicants need not re-apply

  Main duties of the job

  • Be an active participant in the departments bitesize training sessions provided to managers and employees across the Trust.
  • Work independently, with a high level of autonomy, initiative and freedom to act.
  • Maintain accurate payroll records for all employees
  • Manage, prioritise, plan and organise own time using extensive knowledge, skills and experience
  • Routinely investigate a variety of issues, propose and implement solutions
  • Actively support employees with pay related queries including parental leave pay, overpayments and underpayments
  • Working closely with payroll and pension colleagues and wider finance colleagues to deliver a high standard of service at all times

  About us

  We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

  We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

  We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

  Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

  Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

  We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

  If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

  Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

  Details

  Date posted

  30 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £29,970 to £36,483 a year per annum

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  432-HR139-25

  Job locations

  659 The Crescent

  Colchester

  CO4 9YQ

  
  

  Job description

  Job responsibilities

  For full details of the responsibilities and duties of this role please see the attached job description.

  Job description

  Job responsibilities

  For full details of the responsibilities and duties of this role please see the attached job description.

  Person Specification

  Qualifications

  Essential

  • GCSE grade 5/C or equivalent in English and Maths
  • Relevant experience to degree level
  • NVQ level 3 in administration/secretarial or equivalent

  Desirable

  • Degree in Business Studies

  Experience

  Essential

  • Previous administrative role
  • Working collaboratively as part of a team
  • Advanced IT Systems including - Microsoft Office
  • Experience of communicating with a range of people both within and external to the organisation
  • Experience of dealing with non-routine administrative matters
  • Experience working with in a large Payroll Team
  • ESR experience

  Desirable

  • NHS Payroll experience
  • Selenity/Electronic Expenses experience
  • Experience within relevant work area
  • Experience of working with members of the public
  • Supervision/co-ordination of other team members
  • Project management
  • Working autonomously

  Knowledge and Skills

  Essential

  • Confidentiality and Data Protection
  • Customer service
  • NHS
  • Knowledge of relevant work area and specialist terminology

  Desirable

  • Project Management

  Person Specification

  Qualifications

  Essential

  • GCSE grade 5/C or equivalent in English and Maths
  • Relevant experience to degree level
  • NVQ level 3 in administration/secretarial or equivalent

  Desirable

  • Degree in Business Studies

  Experience

  Essential

  • Previous administrative role
  • Working collaboratively as part of a team
  • Advanced IT Systems including - Microsoft Office
  • Experience of communicating with a range of people both within and external to the organisation
  • Experience of dealing with non-routine administrative matters
  • Experience working with in a large Payroll Team
  • ESR experience

  Desirable

  • NHS Payroll experience
  • Selenity/Electronic Expenses experience
  • Experience within relevant work area
  • Experience of working with members of the public
  • Supervision/co-ordination of other team members
  • Project management
  • Working autonomously

  Knowledge and Skills

  Essential

  • Confidentiality and Data Protection
  • Customer service
  • NHS
  • Knowledge of relevant work area and specialist terminology

  Desirable

  • Project Management

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  East Suffolk and North Essex NHS Foundation Trust

  Address

  659 The Crescent

  Colchester

  CO4 9YQ

  
  

  Employer's website

  https://www.esneft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  East Suffolk and North Essex NHS Foundation Trust

  Address

  659 The Crescent

  Colchester

  CO4 9YQ

  
  

  Employer's website

  https://www.esneft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice