This job is now closed
Job Description
- Req#: 262015
- Provide proactive and ongoing support to clients on the MyResource portal clients (via email and telephone).
- Support assigned clients to ensure accurate data input (for new hires, terminations, deductions, garnnishments, maintenance changes, etc) and timely submission/processing of payrolls.
- Understand tax concepts (taxable wages, pre tax deductions, taxes etc), tax setup, tax reports and tax tracers; Research/resolve client issues relating to Payroll and Tax.
- Manage tax tracersfor clients(receive and submit to San Dimas; track progress; interpret and explain tracer response letters; take appropriate steps to resolve client and region action items).
- Understand how myResource interfaces with other ADP products (401k, PBP, ezlm, FSA); Work with other business units to ensure proper setup and resolve integration issues
- Provide support to internal associates (fellow PSRs, HRBPs) to enable Resource to provide TotalService to clients
- Continually maintain/upgrade knowledge of Payroll concepts, Statutory Changes and ADP Systems (MyResource, Enterprise, AutoPay, Netsecure, FTS, TOPS) by attending assigned training classes and leveraging KMS
- Adhere to region policies with reference to Clarify usage, retention triggers, daily and weekly checklists of actions
- 1 year of directly related experience
- High School Diploma or GED Equivalent
- Some College Work
- Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form
- Ability to manage time and priorities client issues as required
- Microsoft Office Suite including Excel, Word, etc.
- Technical knowledge of internet use
About the company
ADP offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit administration and more.
Description
ADP is hiring a Payroll Service Representative.
RESPONSIBILITIES:
QUALIFICATIONS REQUIRED:
Qualifications
Preference will be given to candidates who have the following:
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.