NHS
PCN Care Coordinator (Admin & Prescription Clerk Duties)
This job is now closed
Job Description
- Req#: A1833-25-0008?language=en&page=949&sort=publicationDateDesc
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Job summary
The purpose of this dual role is to work as a Care Coordinator/Admin Assistant within the Primary Care Network and within a team of Prescribing Clerks within the Pharmacy Hub located within Brooklea Health Centre, to support of Pharmacy Technicians, Clinical Pharmacists and GPs in managing all of the patient prescription requests for the five constituent practices within Connexus PCN: Birchwood Medical Practice (Brislington), Nightingale Valley Practice (Brislington), Priory Surgery (Knowle), Stockwood Medical Centre (Stockwood) and Wells Road Surgery (Totterdown).
Main duties of the job
The role of the CareCoordinator/Admin Assistantin the Primary Care Network is to support our multi-disciplinary clinical team to ensure that our patients, particularly those who are vulnerable or have complex needs are able to access services which meet their needs.
About us
Connexus Primary Care Network brings together five GP Practices serving 50,000 patients in the Brislington, St Annes, Knowle, Totterdown and Stockwood areas of South Bristol. The PCN is located in South Bristol locality of BNSSG and employs a small staff team that is responsible for delivering a range of services under contract with NHS England.
Details
Date posted
25 April 2025
Pay scheme
Other
Salary
£24,000 to £26,500 a year depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Part-time, Flexible working
Reference number
A1833-25-0008
Job locations
Wick Road
Bristol
BS4 4HU
Job descriptionJob description
Job responsibilities
Key responsibilities and tasks
To support the PCN Prescription Hub
Full training will be provided for this role and previous experience as a Prescriptions Clerk is not essential.
Process repeat prescriptions on a daily basis ensuring compliance with the prescription hub protocols.
Perform regular searches on drugs requiring monitoring hence minimising the risk of adverse effects.
Ensure all current medication have relevant, current authorisations.
Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices.
Deal with prescription queries from a range of healthcare professionals including GPs, nurses, community pharmacists, nursing home staff as well as reception/administration staff at the practice.
Deal with medication changes from all hospital letters, removing old medication, and adding new or making changes. Add any relevant monitoring diaries.
Perform searches and act upon drug alerts.
Add new patient medication. Pass to registered GP for approval highlighting any concerns found, add relevant diary entries/recall. Liaise with patient via phone call, SMS or letter. Liaise with patients pharmacy regarding changes, if necessary.
Liaise with Pharmacies regarding monthly dosette box prescriptions.
Be the first point of contact to coordinate responses to email/telephone enquiries.
Support the PCN team in coordinating audits to support improved patient outcomes.
This list of responsibilities is not exhaustive and is subject to changed based on business needs.
Job responsibilities
Key responsibilities and tasks
To support the PCN Prescription Hub
Full training will be provided for this role and previous experience as a Prescriptions Clerk is not essential.
Process repeat prescriptions on a daily basis ensuring compliance with the prescription hub protocols.
Perform regular searches on drugs requiring monitoring hence minimising the risk of adverse effects.
Ensure all current medication have relevant, current authorisations.
Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices.
Deal with prescription queries from a range of healthcare professionals including GPs, nurses, community pharmacists, nursing home staff as well as reception/administration staff at the practice.
Deal with medication changes from all hospital letters, removing old medication, and adding new or making changes. Add any relevant monitoring diaries.
Perform searches and act upon drug alerts.
Add new patient medication. Pass to registered GP for approval highlighting any concerns found, add relevant diary entries/recall. Liaise with patient via phone call, SMS or letter. Liaise with patients pharmacy regarding changes, if necessary.
Liaise with Pharmacies regarding monthly dosette box prescriptions.
Be the first point of contact to coordinate responses to email/telephone enquiries.
Support the PCN team in coordinating audits to support improved patient outcomes.
This list of responsibilities is not exhaustive and is subject to changed based on business needs.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Connexus PCN
Address
Wick Road
Bristol
BS4 4HU
Employer's website
https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Connexus PCN
Address
Wick Road
Bristol
BS4 4HU
Employer's website
https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.