• Job Description

  Req#: A3007-25-0091?language=en&page=316&sort=publicationDateDesc

  Job summary

  Care coordinators provide extra time, capacity and expertise to support patients inpreparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed.

  Please find below a link for further information on the Care Coordinator rolehttps://www.youtube.com/watch?v=l-2-UJTAPNI

  The successful candidate must be available to work on a full-time basis with flexibility when required to work across the three sites within the PCN (Stamford & Bourne).

  Main duties of the job

  You will work closely with the patient and their clinician to co-ordinate patient healthcare and direct them to the appropriate service to ensure that they get the most suitable care.

  You will:

  • Bring together all of a persons identified care and support needs, and explore their options to meet these into a single personalised care and support plan, in line with PCSP best practice
  • Help people to manage their needs, answering their queries and supporting them to make appointments
  • Support people to take up education, training and/or employment, and to access appropriate benefits where eligible
  • Raise awareness of shared decision making and decision support tools, and assist people to be more prepared to have a shared decision making conversation
  • Ensure that people have good quality information to help them make choices about their care
  • Explore and assist people to access personal health budgets where appropriate
  • Support the coordination and delivery of Multi Discipline Teams within PCNs
  • Support the management of referrals received through the NHS App to the practice and direct to the appropriate clinician or professional group

  About us

  LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

  Living and breathing our values at Lakeside Healthcare

  Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.

  Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

  Details

  Date posted

  04 June 2025

  Pay scheme

  Other

  Salary

  £23,874 to £24,637 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A3007-25-0091

  Job locations

  St. Marys Medical Centre

  Wharf Road

  Stamford

  Lincolnshire

  PE9 2DH

  
  

  Lakeside Healthcare

  Ryhall Road

  Stamford

  Lincolnshire

  PE9 1YA

  
  

  Hereward Group Practice

  Exeter Street

  Bourne

  Lincolnshire

  PE10 9XR

  
  

  Job description

  Job responsibilities

  The Care Coordinator will work with the Neighbourhood Lead and Practice Care Coordinators, member practices and key local operational stakeholders to support coordination of care for patients through a multidisciplinary team approach, stakeholder signposting and supporting the front door across the whole 4 Counties footprint

  Please see the attached document for the full job description and person specification.

  Job description

  Job responsibilities

  The Care Coordinator will work with the Neighbourhood Lead and Practice Care Coordinators, member practices and key local operational stakeholders to support coordination of care for patients through a multidisciplinary team approach, stakeholder signposting and supporting the front door across the whole 4 Counties footprint

  Please see the attached document for the full job description and person specification.

  Person Specification

  Qualifications

  Essential

  • NVQ Level 2 or equivalent and/or relevant basic/first level professional qualification or working towards this.
  • Good level of education with GCSE Math and English Grade C or above (or equivalent)

  Experience

  Essential

  • Experience of working with healthcare professionals and/or previous experience in the NHS or social care
  • Experience coordinating with multiple stakeholder or individuals to meet specified outcomes
  • Experience of data collection and providing monitoring information to assess the impact of services
  • Experience of partnership / collaborative working and of building relationships across a variety of organisations including the voluntary sector

  Person Specification

  Qualifications

  Essential

  • NVQ Level 2 or equivalent and/or relevant basic/first level professional qualification or working towards this.
  • Good level of education with GCSE Math and English Grade C or above (or equivalent)

  Experience

  Essential

  • Experience of working with healthcare professionals and/or previous experience in the NHS or social care
  • Experience coordinating with multiple stakeholder or individuals to meet specified outcomes
  • Experience of data collection and providing monitoring information to assess the impact of services
  • Experience of partnership / collaborative working and of building relationships across a variety of organisations including the voluntary sector

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Lakeside Healthcare Group

  Address

  St. Marys Medical Centre

  Wharf Road

  Stamford

  Lincolnshire

  PE9 2DH

  
  

  Employer's website

  https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

  Employer details

  Employer name

  Lakeside Healthcare Group

  Address

  St. Marys Medical Centre

  Wharf Road

  Stamford

  Lincolnshire

  PE9 2DH

  
  

  Employer's website

  https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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