NHS

PCN Medical Administrator


PayCompetitive
LocationLondon/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A5147-25-0000?language=en&page=290&sort=publicationDateDesc

      Job summary

      We are seeking to recruit an experienced medical administrator to join our team to provide efficient and comprehensive project and administrative support to our practices and the PCN as a whole.

      Main duties of the job

      The role will have many responsibilities including; assisting practices and the PCN in achieving targets; involvement in research projects within both the PCN and those hosted by universities and/or private companies; communication and co-ordination with outside agencies i.e ICB's and INT's as well as general administration duties as required.

      About us

      We are a Primary Care Network of five practices founded in April 2019 who provide services to 33,000 patients.

      We believe that access to services, the quality of service-provision, & integration between networks, with secondary care, with community services, with social care & with the third sector should be standardised across a network.

      Details

      Date posted

      21 May 2025

      Pay scheme

      Other

      Salary

      £14.50 an hour

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A5147-25-0000

      Job locations

      Sterndale Surgery

      Milson Road

      London

      W14 0LJ


      Job description

      Job responsibilities

      • Understanding of QOF, Investment & Impact Fund, Enhanced Service targets, PCN DES, EPC & C&A.
      • Assist in achieving targets across all registers and contacts to reach trajectory as collectively agreed.
      • Be involved in identifying creating and running ad-hoc searches that are not compiled by external means, assessing and analysing questionnaires, reports and spreadsheets and taking appropriate actions
      • Knowledge of national and local quality standards for chronic disease management and complete understating of all service specifications
      • Understanding and managing dashboards
      • Work alongside surgery GPs and PMs to ensure robust recall processes are in place.
      • Assist doctors/managers with administration services and projects.
      • Recall patients, organise appointments.
      • Sending Questionnaires, Floreys and templates to patients via Accurx
      • To provide efficient and comprehensive project and administrative support to the practices and PCN
      • Coordinating with other primary and secondary healthcare services, ICBs INTs as appropriate.
      • Ensure that Saturday & Week Day Enhanced Access Sessions are fully utilised and practices are fulfilling the contract requirements
      • General admin support to CEO & CD (if required)
      • Taking comprehensive notes, record meetings and draft All PCN meetings minutes
      • Assist with Managing the Access Plan and Contract and in particular running the monthly clinical time audits
      • Be involved in & coordinate local & national research programmes hosted by universities & / or private companies
      • Support PCN Management with the PCN PPG (Patient Participation Group) - liaise with patients and help arrange meetings and draft minutes
      • Duties may vary from time to time without changing the general character of the post or the level of responsibility

      Job description

      Job responsibilities

      • Understanding of QOF, Investment & Impact Fund, Enhanced Service targets, PCN DES, EPC & C&A.
      • Assist in achieving targets across all registers and contacts to reach trajectory as collectively agreed.
      • Be involved in identifying creating and running ad-hoc searches that are not compiled by external means, assessing and analysing questionnaires, reports and spreadsheets and taking appropriate actions
      • Knowledge of national and local quality standards for chronic disease management and complete understating of all service specifications
      • Understanding and managing dashboards
      • Work alongside surgery GPs and PMs to ensure robust recall processes are in place.
      • Assist doctors/managers with administration services and projects.
      • Recall patients, organise appointments.
      • Sending Questionnaires, Floreys and templates to patients via Accurx
      • To provide efficient and comprehensive project and administrative support to the practices and PCN
      • Coordinating with other primary and secondary healthcare services, ICBs INTs as appropriate.
      • Ensure that Saturday & Week Day Enhanced Access Sessions are fully utilised and practices are fulfilling the contract requirements
      • General admin support to CEO & CD (if required)
      • Taking comprehensive notes, record meetings and draft All PCN meetings minutes
      • Assist with Managing the Access Plan and Contract and in particular running the monthly clinical time audits
      • Be involved in & coordinate local & national research programmes hosted by universities & / or private companies
      • Support PCN Management with the PCN PPG (Patient Participation Group) - liaise with patients and help arrange meetings and draft minutes
      • Duties may vary from time to time without changing the general character of the post or the level of responsibility

      Person Specification

      Qualifications

      Desirable

      • GCSE Mathematics and English (C or above)
      • NVQ Level 2 in Health and Social Care

      Experience

      Essential

      • Experience of working in a primary care setting
      • Experience of administrative & IT duties

      Knowledge and Skills

      Essential

      • Be trained in using SystmOne
      • Excellent communication skills (written and oral)
      • Good General IT skills
      • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
      • Ability to use own initiative, discretion and sensitivity
      • Ability to work as a team member and autonomously
      • Good interpersonal skills
      • Problem solving and analytical skills
      • Ability to follow policy and procedure
      Person Specification

      Qualifications

      Desirable

      • GCSE Mathematics and English (C or above)
      • NVQ Level 2 in Health and Social Care

      Experience

      Essential

      • Experience of working in a primary care setting
      • Experience of administrative & IT duties

      Knowledge and Skills

      Essential

      • Be trained in using SystmOne
      • Excellent communication skills (written and oral)
      • Good General IT skills
      • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
      • Ability to use own initiative, discretion and sensitivity
      • Ability to work as a team member and autonomously
      • Good interpersonal skills
      • Problem solving and analytical skills
      • Ability to follow policy and procedure

      Employer details

      Employer name

      Hammersmith and Fulham Central PCN Limited

      Address

      Sterndale Surgery

      Milson Road

      London

      W14 0LJ

      Employer details

      Employer name

      Hammersmith and Fulham Central PCN Limited

      Address

      Sterndale Surgery

      Milson Road

      London

      W14 0LJ

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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