• Job Description

  Req#: R0581538

  At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

  As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

  Company: Oak Street Health

  Title: Manager, Patient Engagement--Patient Engagement Escalation Program

  Location: Corporate

  
  

  Oak Street Health believes everyone deserves great healthcare – the kind you’d want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.

  Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully.

  We’re an organization on the move! Our rapidly growing national network of primary care centers is staffed by a diverse team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more.

  For more information, visit http://www.oakstreethealth.com .

  Role Description

  At Oak Street, Population Health drives both our clinical and economic model and is focused on delivering high-quality and cost-effective care.

  The Manager, Population Health reports to the Director of Patient Engagement.

  The ideal candidate is a self-starter, enjoys solving challenging problems, uses data to drive insights, and excels in a fast-paced environment. This will be a high-visibility role requiring significant cross-team collaboration within Population Health and other corporate teams (e.g., Business Intelligence, Care Services, Clinical Quality, Managed Care Operations, etc.).

  Responsibilities

  • Lead data management and analytics for a high-impact care model initiative focused on patient engagement.

  • Manage data quality and integrity, ensuring accurate and reliable data for analysis.

  • Develop strategies for effective data analysis and reporting.

  • Communicate data findings and recommendations to both technical and non-technical audiences through reports, presentations, and dashboards.

  • Support other team members in structuring and validating analyses to ensure accurate data and reporting

  • Other duties, as assigned.

  What are we looking for?

  • Strong interpersonal skills that support effective stakeholder engagement

  • Strong written communication skills; proficient with Microsoft PowerPoint

  • Analytical and data savvy; proficient with Microsoft Excel

  • Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product

  • Quick learner comfortable with a high level of ambiguity

  • Ability to succinctly summarize and synthesize large amounts of information

  • Strong accountability and discipline against timelines and deliverables

  • Collaborative working style, able to work cross functionally

  • Bachelor’s degree required

  • US work authorization

  • Someone who embodies being “Oaky”

  What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being relentlessly determined

  Why Oak Street?

  Oak Street Health offers our coworkers advantages that can’t be found in other healthcare companies, including:

  • The opportunity to be part of a hyper-growth company focused on changing the future of healthcare.

  • High levels of responsibility and opportunities for rapid advancement

  • Generous retirement options, paid vacation/sick time, as well as health, vision, and dental benefits

  • Supportive and fun culture

  Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of our co-workers.

  Oak Street Health is an equal-opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers

  Anticipated Weekly Hours

  40

  Time Type

  Full time

  Pay Range

  The typical pay range for this role is:

  $66,330.00 - $145,860.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
  

  Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

  Great benefits for great people

  We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

  For more information, visit https://jobs.cvshealth.com/us/en/benefits

  We anticipate the application window for this opening will close on: 09/22/2025

  Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• About the company

  At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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