What You'll Do:
This position is responsible for a variety of duties, including;

• Transport clients to appointments
• Help clients fill out applications for housing and personal documents
• Mentor and support clients who are recently housed

Where You'll Do It:
This position is located at 638 W. Clark St., Eureka, CA 95501

A typical work schedule for this position is M-F; 8-5

DEFINITION

Under close supervision; performs peer coaching, support and assistance to clients who are receiving social or health and human services; serves as liaison between the client and social or health and human services providers; provides orientation to services for individuals newly entering the social services system; provides client education, mentoring, and advocacy; supports self-empowerment of clients to act on their own behalf regarding their needs; provides feedback to social service providers related to clients' perceptions of the program for quality improvement purposes; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

Peer Coach I: Peer Coach I is the entry level position in this series. Initially, under close supervision, employees in this class receive in-service peer training, and are given detailed instructions in the performance of a variety of client support functions related to Social or Health and Human Services programs. Employees are expected to promote to the Peer Coach II level after one year of satisfactory performance at the trainee level.

Peer Coach II: Peer Coach II is the full working level class in this series. Employees at this level are expected to use independent judgment to perform the full scope of client support duties. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Peer Coach I, or if filled from the outside, require prior related experience.

EXAMPLES OF DUTIES(Illustrative Only)

• As part of a social or health and human services team, provides 1:1 and/or group peer coaching, mentoring, support and assistance to social service clients.
• Supports individuals to develop client-driven goals for wellness and strategies for achieving those goals, including the active participation in relevant social or health and human services program activities.
• Provides role modeling and encouragement to clients to take personal responsibility and to self-advocate in actively pursuing their own wellness plans.
• Participates in reciprocal education with other providers to support integration of peer support and recovery principles within provider teams.
• Helps link clients to needed resources and develop personal supports for their self-identified wellness plan.
• Serves as a mentor to promote hope and empowerment.
• Accompanies clients to meetings and case conferences to support a person receiving services to self-advocate for their self-identified needs, to act as an advocate as needed to help clients communicate their unique and subjective experiences and perceptions and to provide a "bridge" between providers and individual(s).
• Provides an orientation to services for individuals in need of services.
• Communicates, represents and promotes the person's perspective to other service providers within the social service or health and human services system when there is a barrier to an individual acting on their own behalf.
• Develops, coordinates and identifies outcomes of workshops, conferences and other coordinated efforts to individuals receiving services.
• Provides evaluation of peer and non-peer driven activities to improve client services.
• Participates in and conducts program outreach activities, including providing information about social service or health and human services programs to the general public and targeted audiences/communities.
• Reviews existing programs and supports the development of new programs and resources for implementation of recovery/resiliency principles, as well as strength-based, client and family driven services.
• Represents the Department in local and statewide meetings to support networking with other providers and stakeholders.
• Attends and participates in meetings, workshops and conferences as assigned to support professional development and training.
• Performs related duties as assigned.

Knowledge of:

• Cultural awareness of the communities served.
• The basic strengths, needs and challenges, attitudes, and behaviors of people with mental health/wellness challenges.
• General types of goals and purposes of cross-system partnerships in public social services programs.
• How to inspire hope with others.
• Public and/or private agency, as well as general community resources available for people with social service needs.

Skill in:

• The concepts of integrated wellness.The principles of resiliency, recovery and peer support
• The basic principles and practices of social service or health and human services programs.
• The basic principles and practices of related system providers (education, juvenile justice, Women Infants and Children, Child Protective Services, domestic violence services)
• Understanding the cultural and social factors of those clients being served
• The ability to engage with individuals/families receiving services using compassion, empathy and a reciprocal approach.
• Understanding the ethnic, racial, cultural and social factors of diverse individuals and communities that may affect behavior patterns.
• Effective communication in socially and culturally respectful ways with clients, professional colleagues, and community members.
• Exercising sound judgment when evaluating situations, initiating action, and developing alternatives based upon using established procedures and regulations and implementing recovery principles.
• Following written and oral instructions
• Maintaining confidentiality of case files according to HIPAA guidelines.
• Reporting to work site at the assigned times
• Maintaining accurate and systematic records.
• Effectively establishing and maintaining good relations with a range of social and ethnic groups reflective of those individuals receiving services.
• Communicating effectively with individuals from diverse socio-economic and cultural backgrounds to ensure access to and client satisfaction with services.
• Participating as a team player and work with others

Other Requirements:

Some positions in this classification may require possession of a valid California driver's license.

Desirable Education and Experience:

A typical way to obtain the knowledge and skills outlined above is:

Peer Coach I: Work experience with a mental health facility, hospital or related facility or current or previous experience as a client who received social or health and human services.

Peer Coach II: In addition to the above, one year of experience at a level equivalent to the County's class of Peer Coach I.
EMPLOYEE PERKS



For more information about County benefits, visit our benefits webpage: https://humboldtgov.org/2492/Employee-Benefits.
For more details about employee perks, see our Employee Perks flyer: https://humboldtgov.org/DocumentCenter/View/115226/Employee-Perks-Flyer-.

FREQUENTLY ASKED QUESTIONS
How long does it take to fill out the application?

• You should allow 30 – 45 minutes to fill out your application.

Can I change my application after submitting it?

• You may only submit one application per day.
• You may submit an edited application after waiting at least one day from your initial submission.
• Only the most recent application submitted will be considered. All other applications will be archived.

How long until I hear back from you?

• You can expect to hear back from Human Resources about 3 – 4 weeks after the closing date listed on the job posting.

How can I check for updates on my application?

• You can log into your Government Jobs account and review current information regarding any application you have submitted.

Will I be informed if I am not selected for an interview?

• Yes, you will be informed if you are not selected for an interview.

The County of Humboldt’s Commitment to Diversity, Equity, and Inclusion
Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA+ community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways – oftentimes, outside of formal institutions – and strives to take a holistic approach to in assessing an applicant’s qualifications for a position.
If you’re excited about this role but your past work experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.

HOW TO APPLY
A complete, original application must be filed for each position you are interested in applying for. Applications must be submitted online through the County’s automated application system at https://www.governmentjobs.com/careers/humboldtcountyca no later than the final filing date listed on the job flyer. All applications are screened by both Human Resources staff and may be screened by additional subject matter experts. The most qualified candidates may then be invited for further testing.
It is important that your application shows all the relevant experience and education you possess. Human Resources staff does not consider or review resumes or attachments.
Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process. Your performance in any employment examinations will be compared with the performance of others who take the tests. All candidates who pass will be ranked according to their scores. The examination results will be emailed to you as quickly as possible.

CalPERS RETIREMENT PROGRAM
Employees fall into one of the following tiers based on the date you first start working for the County or any other employer that uses CalPERS for retirement.

• Tier I - Prior to 7/5/2012: 2.7% @ 55
• Tier II - Post 7/6/2012: 2% @ 55
• Tier III - Post 1/1/2013: 2% @ 62

If this is your first job with a CalPERS employer, you’d be in Tier III.

• 2.0 means that for every year you work for the County, you will receive 2% of your maximum annual pay rate for every year that you work for us (or other CalPERS employers) if you work the required minimum number of years (that’s called vesting) and retire after the age following the @.
• If you work 20 years and retire at 62 years of age, you will receive 20 x 2% or 40% of your maximum annual pay rate every year in retirement payments.

SELECTION PROCEDURE
The County runs its hiring on a set of rules to ensure that it is fair. Hiring and promotion are based on performance and having the best qualifications for the job. “Examination” doesn’t always mean taking a test, sometimes it just means how we compare your application to others who have applied, and an “oral examination” means a scored and structured interview.

POLICY OF NONDISCRIMINATION
The County of Humboldt does not discriminate based on mental or physical disability in the admission or access to, treatment or employment in, its programs or activities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. Contact the Human Resources Department at (707) 476-2349 well in advance of the examination to request an accommodation.
The County is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances.

MEDICAL EXAMINATION
A pre-employment medical examination provided by the County may be required upon offer of employment.

OTHER EXAMINATIONS
Some positions also require psychological evaluation and/or extensive background investigation.

LICENSES
Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver’s license.

PROBATIONARY PERIOD
Persons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.

EMPLOYMENT ELIGIBILITY
It is the County’s intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.

DISASTER SERVICE WORKERS
All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.