ProtoCall Services
Peer Support Specialist - Fully Remote in Alamogordo, New Mexico
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Job Description
- Req#: 336891
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 per hour
- Comprehensive benefits including medical, dental, life insurance, 401k, and EAP services
- PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment
- Opportunity to work from home in a distraction-free environment
- Be part of a nationally recognized organization with a strong workplace culture
What to Expect (Job Responsibilities):
- Provide peer support over the phone to individuals in crisis or seeking assistance
- Build rapport and engage clients by connecting with their experiences
- Offer available resources and information to callers in need
- Maintain HIPAA compliance while working from home
- Remain calm and professional while multitasking to support callers effectively
What is Required (Qualifications):
- High School Diploma or GED
- Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
- Current experience as a peer with a willingness to acquire necessary certifications
- Ability to handle confidential information professionally
- Commitment to personal recovery and ongoing development
How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention or peer support environments
- Additional certifications related to mental health or peer support
- Strong communication skills and ability to connect with diverse individuals
- Flexibility to work holidays and weekends as needed
#CrisisIntervention #PeerSupport #WorkFromHome #MentalHealth #CareerOpportunityAbout the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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