ProtoCall Services
Peer Support Specialist - Fully Remote in Hobbs, New Mexico
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Job Description
- Req#: 336931
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 hourly
- Comprehensive benefits including medical, dental, life insurance, 401k, and EAP services
- PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment
- Opportunity to work from home with a focus on maintaining HIPAA compliance
- Recognition as a top workplace for outstanding culture and employee engagement
What to Expect (Job Responsibilities):
- Engage with callers over the phone, building rapport and client engagement
- Provide available resources or information needed to support callers
- Maintain professionalism while multitasking in a distraction-free private office space
- Work with the New Mexico Crisis and Access Line, connecting with diverse individuals seeking support
- Participate in ongoing meetings, training, and team-building activities with peers
What is Required (Qualifications):
- High School Diploma or GED
- Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
- Current experience as a peer and willingness to acquire certification in accordance with applicable laws and regulations
- Ability to handle confidential information professionally
- Commitment to personal recovery and ongoing professional development
How to Stand Out (Preferred Qualifications):
- Experience in peer support or crisis intervention services
- Familiarity with HIPAA compliance and confidentiality protocols
- Strong communication skills and the ability to engage effectively with diverse populations
- Previous training in mental health or wellness support
#CrisisIntervention #PeerSupport #WorkFromHome #EmployeeBenefits #TopWorkplace
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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