ProtoCall Services
Peer Support Specialist - Fully Remote in Las Vegas, New Mexico
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Job Description
- Req#: 270642
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 per hour
- Comprehensive benefits package including medical, dental, life insurance, 401k, and EAP services
- Earn up to 4 weeks of vacation during your first year of employment
- Company-matched student loan repayment program
- Opportunity to work from home in a distraction-free environment
- Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022
What to Expect (Job Responsibilities):
- Provide peer support to callers, connecting with individuals in need over the phone
- Build rapport and engage clients effectively while maintaining HIPAA compliance
- Offer resources and information to callers seeking assistance
- Remain calm and professional while multi-tasking in a high-demand environment
- Participate in ongoing meetings, training, and team-building activities with fellow specialists
What is Required (Qualifications):
- High School Diploma or GED
- Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
- Accepted certifications include CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer with a willingness to acquire additional certification as required by law
- Commitment to maintaining confidentiality and professionalism in handling sensitive information
How to Stand Out (Preferred Qualifications):
- Previous experience in crisis intervention or peer support roles
- Familiarity with the New Mexico Crisis and Access Line (NMCAL) or similar services
- Ability to relate to and understand diverse experiences and backgrounds
- Strong communication and interpersonal skills
#CrisisIntervention #PeerSupport #RemoteWork #HealthcareCareers #TopWorkplaces
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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