ProtoCall Services
Peer Support Specialist - Fully Remote in Silver City, New Mexico
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Job Description
- Req#: 270626
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary of $20.85 per hour
- Comprehensive benefits package, including medical, dental, and life insurance, 401k, and EAP services
- PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment
- Opportunity to work from home in a distraction-free environment
- Recognition for outstanding workplace culture, awarded the Top Workplaces designation for 2020 and 2022
What to Expect (Job Responsibilities):
- Provide peer support over the phone to individuals seeking assistance
- Build rapport and engage clients effectively while maintaining professionalism
- Offer resources and information to callers in need
- Maintain HIPAA compliance while working from a private office space
- Participate in ongoing meetings, training, and team-building activities with peers
What is Required (Qualifications):
- High School Diploma or GED
- Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
- Accepted certifications such as CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer and willingness to acquire certification in accordance with applicable laws and regulations
- Commitment to personal recovery and handling confidential information professionally
How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention or peer support roles
- Strong communication and listening skills
- Ability to remain calm and professional in high-pressure situations
- Knowledge of available resources for individuals in crisis
- Flexibility to work holidays and weekends as needed
#CrisisIntervention #PeerSupport #WorkFromHome #MentalHealth #TopWorkplaces
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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