ProtoCall Services
Peer Support Specialist - Fully Remote in Silver City, New Mexico
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Job Description
- Req#: 336963
Employer Industry: Crisis Intervention Services
Why Consider this Job Opportunity:
- Salary up to $20.85 per hour
- Comprehensive benefits including medical, dental, life insurance, 401k, and employee assistance programs
- Generous PTO package offering up to 4 weeks of vacation during your first year
- Company-matched student loan repayment program
- Opportunity to work from home in a distraction-free environment
- Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022
What to Expect (Job Responsibilities):
- Maintain HIPAA compliance while working from home
- Engage with callers over the phone, building rapport and client engagement
- Provide resources and information to callers as needed
- Remain calm and professional while multi-tasking to support callers
- Work flexible hours, including holidays and weekends, to provide peer support year-round
What is Required (Qualifications):
- High School Diploma or GED
- Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
- Accepted certifications include CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer and willingness to acquire relevant certification
- Commitment to maintaining confidentiality and professionalism
How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention or peer support roles
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Previous training in mental health or related fields
- Familiarity with community resources available for individuals in crisis
#CrisisIntervention #PeerSupport #RemoteWork #TopWorkplaces #MentalHealthSupport
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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