ProtoCall Services
Peer Support Specialist - Fully Remote in Taos, New Mexico
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Job Description
- Req#: 336899
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 per hour
- Comprehensive benefits package including medical, dental, life insurance, 401k, STD/LTD, and EAP services
- Generous PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment assistance
- Opportunity to work from home with a focus on maintaining HIPAA compliance
- Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022
What to Expect (Job Responsibilities):
- Speak with callers over the phone, connecting with individuals seeking support
- Build rapport and engage clients effectively
- Provide necessary resources and information to callers
- Maintain professionalism and composure while multi-tasking to support callers
- Work flexible hours including holidays and weekends to meet the needs of those seeking peer support
What is Required (Qualifications):
- High school diploma or GED
- Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
- Accepted certifications include CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer with a willingness to acquire certification per applicable laws and regulations
- Commitment to confidentiality and a continued focus on personal recovery
How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention or peer support roles
- Strong communication and interpersonal skills
- Familiarity with HIPAA compliance and confidentiality standards
- Ability to work collaboratively in a team-oriented environment
- Previous training in mental health or related fields
#CrisisIntervention #PeerSupport #RemoteWork #TopWorkplaces #MentalHealthSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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