Cynet Systems Inc
Pega CDH Product Owner / Business Analyst
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Job Description
- Req#: 25-28945
- Lead or participate in complex functions within the digital environment.
- Contribute to large-scale planning related to the execution of the digital strategy.
- Review and analyze complex content strategy/creation, customer experience, analytics/research, or product management.
- Be a self-starter, able to multi-task, work well under tight deadlines, and collaborate with technical and business teams.
- Participate in daily standups, lead refinement sessions, author/refine user stories, attend size/commit sessions, and provide feedback in retrospectives.
- Lead the team to meet project deliverables while understanding digital initiatives, policies, procedures, and compliance requirements.
- Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals.
- Work closely with Product Owner and/or LOB to understand prioritization of stories and elicit detailed functional and non-functional requirements.
- Produce business requirement artifacts, including User Stories, UML, Use Cases, Business Rules, and Supplemental (Non-Functional) specifications.
- Potentially lead projects, teams, or provide direction to junior staff on less complex digital initiatives.
- Coordinate communication and information flow between product, business, and technology teams.
- Utilize Pega CDH to drive personalized customer interactions and optimize marketing strategies.
- Perform impact analysis of new decisioning logic changes introduced in the system.
- Create test strategies, designs, and cases for new decisioning logic configured in Pega CDH.
- 4+ years of digital product management experience or equivalent.
- 1-2 years of exposure to Pega Customer Decision Hub (CDH).
- 4+ years of consultative business analysis or related technical experience.
- Ability to gather information and create both business and technical requirements.
- Ability to produce user stories and write acceptance criteria.
- Ability to translate and present complex technical data across technical and non-technical groups.
- Knowledge of creating sequence diagrams and web service level data mapping.
- Understanding of systems and applications development with various software development methodologies.
- Experience developing partnerships and collaborating with other business and functional areas.
- Strong organizational, multi-tasking, and prioritizing skills.
- Good analytical skills with high attention to detail and accuracy.
- Ability to execute in a fast-paced, high-demand environment while balancing multiple priorities.
Job Description:
Responsibilities:About the company
We are a team of technical visionaries who joined forces to form a company that would gather the best and brightest talent in the world. The company uses this talent to help other organizations fulfill their technological dreams and goals and make them a reality. Welcome to Cynet Systems Inc. – a premier staffing and recruiting company – a nationally and locally certified diversity firm.
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