Concentrix - CA

People Experience Coordinator

New

PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: R1613881

      Job Title:

      People Experience Coordinator

      Job Description

      Job Description:

      The HR Coordinator plays a key role in supporting the People function by ensuring the smooth administration of HR/People processes and providing essential support to team members and people leaders. This role focuses on maintaining accurate records, coordinating HR/People activities, and assisting with day-to-day operations to enhance efficiency within the team.

      With a strong emphasis on administration, the People Coordinator is responsible for managing employee documentation, processing contracts, maintaining HR systems, and facilitating compliance with company policies and employment regulations.

      By providing reliable administrative support, the HR Coordinator contributes to an organised, compliant, and people-focused function that enables the business to operate effectively and team members to feel supported.

      Key Objectives / Outcomes

      The People Coordinator is responsible for providing administrative and operational support across various HR functions. Key responsibilities include:

      HR Administration & Compliance

      Administering manual benefits enrolment and related processes.
      Managing the administration of employment contracts, flexible working requests, position updates, and other ad-hoc paperwork, including:
      Employment contracts
      Offer letters for role updates and transfers.
      Remuneration review letters (twice per year).
      Parental leave documentation.
      Role title changes and other collateral per Zendesk.
      Departure tickets and offboarding administration.
      Service awards processing.
      Third-party contractor documentation.
      Name changes and personal record updates.
      Monthly pay global reporting.
      Third-party consultancy agreements
      HR Systems & Data Management

      Setting up and maintaining employee profiles in SharePoint.
      Collating and analysing exit data via CultureAmp.
      Maintaining and updating HR policies and documentation as required, ensuring accuracy on SharePoint and other platforms


      HR Support & Employee Services



      Assisting with tier-one helpdesk queries as directed.
      Scheduling and coordinating PP team-related training via Bridge (e.g., compliance training).
      Preparing HR reports and dashboards, providing workforce data insights as needed.


      Knowledge, Experience and Expertise



      Ensure compliance with employment laws and regulations by maintaining up-to-date knowledge and implementing necessary changes.
      Strong focus and time management skills, with the ability to prioritise tasks, meet deadlines, and deliver results in a fast-paced environment.
      Excellent Excel skills, for use in reporting and other projects.
      Ability to work and succeed in a cross functional team environment and successfully deliver planned outcomes


      Core Competencies



      An ability to work collaboratively.
      Self-discipline.
      Results driven.
      Positive, optimistic and a team player.
      Active listening.
      Hands on and hard-working.
      Detail-oriented.

      Location:

      PHL Work-at-Home

      Language Requirements:

      Time Type:

      Full time

      If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

  • About the company

      Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.