• Job Description

  Req#: C9020-25-0097?language=en&page=864&sort=publicationDateDesc

  Job summary

  It's been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care.

  An exciting opportunity has arisen for a permanent People Services Senior Advisor to ensure the efficient and effective provision of a professional People Service to the Trust, promoting a customer care excellence ethos.

  The People Services Senior Advisor will support the People Services Partner in providing a high quality responsive service to managers and colleagues on employee relations cases, sickness absence and recruitment processes; ensuring that the Trust is working towards and maintaining targets and efficiencies in line with sector-wide performance management indicators.

  Main duties of the job

  The People Services Senior Advisor will support managers with all employee relations process such as managing attendance, staff investigations and disciplinary hearings, supporting with the preparation of documentation for formal processes.

  The People Services Senior Advisor will work alongside other Workforce and OD colleagues to deliver a comprehensive service ensuring a flexible, corporate and holistic approach to the delivery of Trust goals supporting the implementation of the People & Culture Strategy and Integrated Medium Term Plan.

  We look forward to receiving your application form and hope to be supporting you with your career in the Welsh Ambulance Service in the near future.

  Join our #RemarkablePeople at #TeamWAST and be remarkable too.

  The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

  For an informal discussion please contact Anna Stein, People Services Partner at Anna.Stein@wales.nhs.uk

  About us

  #RemarkablePeopleOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

  The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

  Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

  In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

  Details

  Date posted

  01 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 6

  Salary

  £37,898 to £45,637 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  020-AC040-0525

  Job locations

  North Wales/Cwmbran/Swansea - Hybrid Working

  North Wales/Cwmbran/Swansea - Hybrid Working

  NP44 7HF

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

  Whilst there is funding for the role to be full time, we would be keen to hear from candidates looking for flexible working options. The base for this role is not fixed and can be a combination of home working and attending a Welsh Ambulance Service Trust base.

  The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales, and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups.

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

  Whilst there is funding for the role to be full time, we would be keen to hear from candidates looking for flexible working options. The base for this role is not fixed and can be a combination of home working and attending a Welsh Ambulance Service Trust base.

  The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales, and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups.

  Person Specification

  Qualifications and Knowledge

  Essential

  • Evidence of continuous professional development
  • Educated to Degree level in a professionally related subject or equivalent level of practical experience within WF&OD
  • Postgraduate qualification in HRM or other relevant discipline or equivalent level of practical experience within WF&OD
  • Understands policy and procedures and how employment law is applied in the workplace
  • Membership of Chartered Institute of Personal and Development

  Desirable

  • Knowledge of Welsh Government Policy and Directives relating to Health awareness of NHS Wales Issue
  • MCIPD member

  Experience

  Essential

  • Experience of operational HR issues
  • Employee relations case management experience
  • Experience at middle management level in a HR/ER environment
  • Evidence of managing change initiatives

  Desirable

  • Track record of inspiring and managing a team
  • Experience of HR in an NHS setting

  Skills and Attributes

  Essential

  • Evidence of analytical reasoning and effective decision-making skills
  • Highly development communication skills, written and verbal
  • Effective influencing and negotiating
  • Ability to build and develop constructive and effective partnership working relationships with Trade Unions
  • IT Literacy and standard keyboard skills
  • Decisive Thinker
  • Self-motivated and resilient
  • Evidence of effective leadership skills, tea development skills and ability to develop others.
  • Team player
  • Effective interpersonal and influencing skills
  • Ability to meet tight deadlines

  Desirable

  • Evidence of strategic thinking and contextual understanding of NHS Workforce issues.
  • Welsh Language Skills are desirable levels 1 to 5 in understanding speaking, reading and writing in Welsh

  Person Specification

  Qualifications and Knowledge

  Essential

  • Evidence of continuous professional development
  • Educated to Degree level in a professionally related subject or equivalent level of practical experience within WF&OD
  • Postgraduate qualification in HRM or other relevant discipline or equivalent level of practical experience within WF&OD
  • Understands policy and procedures and how employment law is applied in the workplace
  • Membership of Chartered Institute of Personal and Development

  Desirable

  • Knowledge of Welsh Government Policy and Directives relating to Health awareness of NHS Wales Issue
  • MCIPD member

  Experience

  Essential

  • Experience of operational HR issues
  • Employee relations case management experience
  • Experience at middle management level in a HR/ER environment
  • Evidence of managing change initiatives

  Desirable

  • Track record of inspiring and managing a team
  • Experience of HR in an NHS setting

  Skills and Attributes

  Essential

  • Evidence of analytical reasoning and effective decision-making skills
  • Highly development communication skills, written and verbal
  • Effective influencing and negotiating
  • Ability to build and develop constructive and effective partnership working relationships with Trade Unions
  • IT Literacy and standard keyboard skills
  • Decisive Thinker
  • Self-motivated and resilient
  • Evidence of effective leadership skills, tea development skills and ability to develop others.
  • Team player
  • Effective interpersonal and influencing skills
  • Ability to meet tight deadlines

  Desirable

  • Evidence of strategic thinking and contextual understanding of NHS Workforce issues.
  • Welsh Language Skills are desirable levels 1 to 5 in understanding speaking, reading and writing in Welsh

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Welsh Ambulance NHS Trust

  Address

  North Wales/Cwmbran/Swansea - Hybrid Working

  North Wales/Cwmbran/Swansea - Hybrid Working

  NP44 7HF

  
  

  Employer's website

  https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

  Employer details

  Employer name

  Welsh Ambulance NHS Trust

  Address

  North Wales/Cwmbran/Swansea - Hybrid Working

  North Wales/Cwmbran/Swansea - Hybrid Working

  NP44 7HF

  
  

  Employer's website

  https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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