• Job Description

  Req#: R6895
  PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify.

  Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities. We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student.

  Job Posting End Date:

  Deadline to apply is 11:59 PM on

  01-16-2024

  Job Title:

  Performance Management Student Intern

  Contract Type:

  Employee

  Annual Salary:

  $15.00 - $25.50

  (Support staff salary will be based on internal equity and experience)

  Location:

  FL - HOME OFFICE

  Job Description Summary:

  Our Mission is to Equip students for success by developing and delivering highly effective digital learning through an intuitive online platform.
  
  FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.

  The Position:

  Position General Summary:

  This is an intern position to help the student learn the responsibilities at FLVS under the supervision of the designated supervisor. This is a part-time, temporary position.

  Essential Position Functions:

  • Assist with department functions as needed under the direction of the supervisor

  • Contribute to the overall functionality of the department and assist staff with office and facility tasks as necessary

  • Provide a high level of customer service

  • Hold all work-related information in the strictest confidence; any breach in confidence may be subject to disciplinary action, up to and including termination

  • Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrates respect for others

  (These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)

  Minimum Requirements:

  Education/Licensure/Certification:

  • Must be currently enrolled in a High School, Trade/Tech School or College/University

  • Must be at least 18 years of age

  • Must have or working toward certification in the field of the intern position

  Knowledge, abilities and skills:

  • Knowledge of basic computer operations and office software

  • Knowledge of database systems for data retrieval

  • Strong organizational skills

  • Ability to establish and maintain effective working relationships with co-workers, other departments, and customers in a manner conducive to full performance and high morale

  • Ability to communicate effectively both verbally and in writing, and understand and follow verbal and written instructions

  • Demonstrative skill in attention to detail

  CORE COMPETENCIES FOR SUCCESS:

  COMMUNICATION SKILLS

  Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience

  CUSTOMER FOCUS

  Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes our organization in the community by serving as an ambassador or volunteer

  INTERPERSONAL SKILLS

  Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers

  FUNCTIONAL /TECHNICAL EXPERTISE

  Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion

  INDIVIDUAL CONTRIBUTOR COMPETENCIES FOR SUCCESS:

  PEER RELATIONSHIPS

  Finds common ground and solves problems for the good of all; Can represent his/her own interests and yet be fair to other groups; Solves problems with peers with minimal “noise”; Is seen as a team player and is cooperative; Easily gains trust and support peers; Encourages collaboration; Is candid with peers

  CREATIVITY

  Comes up with a lot of new and unique ideas; Easily makes connections among previously unrelated notions; Tends to be seen as original and value-added in brainstorming sessions; Takes calculated risks; Is not afraid to try new things and potentially “fail fast”

  SELF KNOWLEDGE

  Seeks feedback; Gains insight from mistakes; Is open to constructive criticism; isn’t defensive; Proactively seeks to understand his/her strengths and areas for growth; applies information to best serve organization; Recognizes how his/her behavior impacts others and incorporates insight into future interactions

  PLANNING

  Accurately scopes out length and difficulty of tasks and projects; Sets objectives and goals; Breaks down work into the process steps; Develops schedules and task/people assignments; Anticipates and adjusts for problems and roadblocks; Measures performance against goals; Evaluates results

  ORGANIZING

  Uses his/her time effectively and efficiently; Concentrates his/her efforts on the more important priorities; Can attend to a broader range of activities as a result of organizing time efficiently; Can marshal resources (people, funding, material, support) to get things done; Can orchestrate multiple activities at once to accomplish a goal; Arranges information and files in a useful manner

  PROBLEM SOLVING

  Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; Is excellent at honest analysis; Looks beyond the obvious and doesn’t stop at the first answers

  DRIVE FOR RESULTS

  Can be counted on to exceed goals successfully; Very bottom-line oriented; Steadfastly pushes self and others for results; Is full of energy for the things he/she sees as challenging; Not fearful of acting with a minimum of planning; Consistently seizes opportunities; Consistently exceeds goals

  Physical Requirements and Environmental Conditions:

  • Location: Remote

  • Light physical activities and efforts required working in an office environment

  (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)

• About the company

  Florida Virtual School was founded in 1997 as the first statewide Internet-based public high school in the United States.

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