City of Durham
Permit Technician
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Job Description
- Req#: 4940497
- Provides support in the permit application process by ensuring customers include necessary information; assessing fees and accepting and logging payments; logging in building permit applications; determining review sign-offs and CO sign-offs; instructing customers on follow-up procedures; preparing jobsite placards and plans for building permits; notifying the contractor/homeowner that their building permit is ready; ensuring that the homeowner/contractor is aware of their compliance responsibilities; and confirming contractor registration with the state licensing board.
- Provides clerical support by entering approved data for permits including electrical, mechanical, plumbing, signs, and fire prevention; voiding permits; entering credit or refund information; entering data for new contractors; updating information for existing contractors; processing payments and fees; answering incoming calls; placing calls; making copies; faxing documents; filing voids, credits, applications, plans, and completed permits; and rolling up building plans to be micro-filmed.
- High School Diploma or equivalent (GED, HiSet, TASC).
- Three years of related clerical/administrative support experience.
- ICC Permit Technician Certification or Building Level I Certification
- Proficient in Spanish
- Experience with an Inspections Department
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $46,762.00 annually
Hours/Schedule: 8:00 a.m. - 5:00 p.m.
The City-County Inspections Department helps Durham achieve its vision for a superior built environment by facilitating our customers' achievements. We strive to continually exceed customer service expectations while being a resource for N.C. code compliance success. This takes highly qualified staff with a passion for working in partnership and service with the community. If delivering quality customer service while advancing professionally interests you, join our team!
To provide customer service to the public regarding permit application and issuance. This is accomplished by assisting customers in the application process, receiving and checking in applications, assessing and accepting payments, issuing permits, entering contractor and permit information, voiding permits, processing paperwork for credits and refunds, interacting with customers to resolve problems, and interacting with state licensing boards regarding contractor information. Other duties include filing paperwork, rolling building plans for micro filming, answering technical questions related to licensing requirements for permits and other state laws, and accompanying inspectors in the field.About the company
Local municipal government for the City of Durham, North Carolina. For Durham One Call service requests, visit http://DurhamNC.gov, download the smartphone app in the Apple or Google Play stores, or call (919) 560-1200.
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