Provide assistance to consumers of the In Home Support/PCA Program. Enable consumers to obtain or maintain an independent living situation that allows them the least restrictive environment by helping them remain in the region and in their own homes. Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules. Essential Functions: • Provide outreach services as a primary worker with clients, parents and families, becoming completely familiar with consumer’s Individualized Service Plan (ISP) and implementing assigned duties from that plan. • Promote learning about social skills, boundaries, living skills and hygiene, assisting the development and promotion of community awareness programs. • Provide personal care as noted in the consumer’s ISP, including bathing, dressing, transferring, etc. Provide chore service as noted in the consumer’s ISP, including light housekeeping tasks, laundry, shopping, etc. • Maintain daily reporting through case notes and Medicaid documentation. • Participate in treatment team meetings when necessary and assist in planning and implementation of recreational, educational, and vocational activities. • Motivate and encourage consumers to complete required treatment activities by developing positive empathetic relationships with consumers. • Provide crisis intervention as needed. • Coordinate with community professionals as required, including NSHC personnel, and personnel from other agencies, etc. Personal Care Attendant; 02-14-2020; Rev. 8/5/2021 Page 2 • Attend pertinent training and departmental meetings as requested.Participate in activities that promote professional growth and self-development. • Perform other duties as assigned. Personal Traits: All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others. Required Knowledge: All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software. Job Specific knowledge is listed below: • Knowledge of patient care principles, practices, standards and techniques, including proper lifting, assistance with walking, etc. • Knowledge of documentation requirements for specific fields/records. Required Skills and Abilities: All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality. Job specific skills and abilities are listed below: • Above average ability to provide compassionate care • Above average interpersonal and teamwork skills • Problem solving and critical thinking skills • Above average communication skills Minimum Requirements Education Degree Program High School Diploma or Equivalent Experience General (Non-supervisory) Supervisory Amount: 0 year(s) in a human service or healthcare setting providing direct consumer care 0 (years) Type: Personal Care Attendant; 02-14-2020; Rev. 8/5/2021 Page 3 Must be at least 18 years of age Must have both general and supervisory experience if indicated. Credentials Licensure, Certification, Etc. Driver’s license preferred. Required training upon hire: BLS or CPR, First Aid Certification, Assistance with Self-Administration of Medication; Critical Incidents Reports, Mandatory Reporting, Restrictive Intervention, Food Worker’s Card. Required upon hire: register with AK Background Check.Unit; apply for NPI, certify with Conduent as Medicaid Provider Physical Requirements: ∙Use hands and arms to operate office or clinical equipment ∙Sit less than half the workday ∙Stand and/or walk more than half the workday ∙Bend, stretch, twist, crouch and/or reach ∙Use hands and arms for repetitive motion tasks consistently for more than one hour at a time ∙Lift or carry unaided up to 50 pounds ∙Push or pull using up to moderate force ∙See and hear with normal acuity Working Conditions: ∙Work is conducted in a standard home environment, which includes exposure to hazards in the home Minimal travel is required (less than 25% of the time)