NHS

Pharmacy Administration Support


Pay24,071.00 - 25,674.00 / year
LocationManchester/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9413-24-0663?language=en&page=186&sort=publicationDateDesc

      Job summary

      Are you a confident, forward-thinking administrative assistant looking for a new challenge? Why not consider joining our homecare and clinical pharmacy team? You will be front and centre, co-ordinating with multi-disciplinary teams across the Trust and external organisations, giving you a great opportunity to be a part of the delivery of treatments in oncology.

      We are currently looking to recruit a highly motivated, pro-active, enthusiastic administrative assistant to join our Trust homecare and clinical team working in conjunction with multi-disciplinary teams in providing a high-quality service to patients and colleagues. We know that working within an outstanding organisation will be what really motivates you, giving you the chance to showcase and develop your knowledge. You will be supported in your training and further development by an experienced pharmacy team.

      Administrative assistants from other settings, are encouraged to apply. To arrange an informal visit or discuss the role and meet the team, please contact. Natasha Scarry, n.scarry@nhs.net, 0161 446 3438.

      Main duties of the job

      You will work closely with other members of our multi-disciplinary teams to support Christie patients accessing the very latest developments in oncology and haematology treatments. You will be responsible for administrative duties, within our innovative homecare and clinical pharmacy team to ensure a streamlined high quality, patient-focused clinical pharmacy and medicines supply service to oncology patients.

      An overview of the job includes assisting in the cyclical dispensing service, maintaining spreadsheets and databases, organising requests for outsourced medications and workload with dispensary. You will be responsible for procuring workwear, sundries, etc. when requested.

      Other office duties include general typing, photocopying, filing, laminating and distribution of information and other paperwork required by pharmacy staff as per departmental needs.

      You will be a strong team player with effective interpersonal, communication and organisational skills as well as a keen interest and enthusiasm for patient focussed services and continual improvement.

      The post holder will be based at the Christie Withington site.

      About us

      Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across the organisation.

      You will have access to varied development opportunities, learn new skills, meet wonderful people and do things you may never have done. You will learn about working in a hospital environment, interacting with people from all different roles to build skills and enhance your career path. We are focused on your future, working together to make our pharmacy the best place to work.

      You will make an impact, be challenged to think differently, be bold and help innovate to keep improve services. Everything we do centres around patient care which means your role is pivotal and something really to be proud of. If you are keen to make a positive contribution to the care of our patients, are enthusiastic, self- motivated and willing to learn new skills, we would like to hear from you.

      Date posted

      12 August 2024

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,071 to £25,674 a year per annum

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      413-85617-CNS-MS

      Job locations

      Pharmacy Clinical - E00920

      Manchester

      M20 4BX


      Job description

      Job responsibilities

      DUTIES AND RESPONSIBILITIES

      To participate in the management of cyclical patients using Excel spreadsheets.

      To participate in the management of Christie@Home treatment list to ensure deliveries are booked prior to nurse visit.

      To participate in the management of homecare prescriptions.

      To participate in the delivery and collection of prescriptions to the dispensary and other areas of the Trust.

      Respond to telephone calls appropriately, ensuring information is passed on to relevant members of staff.

      To report any complaints, incidents or near misses to one of the homecare/clinical pharmacy technicians and/or pharmacists and record on the Trust incident system.

      To be aware of and participate in homecare audits or clinical service audits when required.

      To be aware of and have a working understanding of the processes of the clinical pharmacy service.

      Be fully aware of all departmental operational policies and always follow procedures.

      Provide and maintain information/paperwork relating to personnel issues as required.

      Receive and distribute departmental post.

      Maintain records within pharmacy according to departmental needs.

      To archive all pharmacy paperwork in accordance with information governance procedures.

      Oversee the distribution of BNFs and any other relevant paperwork within the department and across the Trust as required.

      General typing, photocopying, filing, laminating and distribution of information and other paperwork required by pharmacy staff as per departmental needs.

      Demonstrates the agreed set of values and accountable for own attitude and behaviour.

      Order workwear and departmental sundries when required.

      Ensure all mandatory training requirements are up to date.

      Undertake all other related duties which may be required in accordance with the changing needs and practices of the department and organisation.

      Job description

      Job responsibilities

      DUTIES AND RESPONSIBILITIES

      To participate in the management of cyclical patients using Excel spreadsheets.

      To participate in the management of Christie@Home treatment list to ensure deliveries are booked prior to nurse visit.

      To participate in the management of homecare prescriptions.

      To participate in the delivery and collection of prescriptions to the dispensary and other areas of the Trust.

      Respond to telephone calls appropriately, ensuring information is passed on to relevant members of staff.

      To report any complaints, incidents or near misses to one of the homecare/clinical pharmacy technicians and/or pharmacists and record on the Trust incident system.

      To be aware of and participate in homecare audits or clinical service audits when required.

      To be aware of and have a working understanding of the processes of the clinical pharmacy service.

      Be fully aware of all departmental operational policies and always follow procedures.

      Provide and maintain information/paperwork relating to personnel issues as required.

      Receive and distribute departmental post.

      Maintain records within pharmacy according to departmental needs.

      To archive all pharmacy paperwork in accordance with information governance procedures.

      Oversee the distribution of BNFs and any other relevant paperwork within the department and across the Trust as required.

      General typing, photocopying, filing, laminating and distribution of information and other paperwork required by pharmacy staff as per departmental needs.

      Demonstrates the agreed set of values and accountable for own attitude and behaviour.

      Order workwear and departmental sundries when required.

      Ensure all mandatory training requirements are up to date.

      Undertake all other related duties which may be required in accordance with the changing needs and practices of the department and organisation.

      Person Specification

      Qualifications

      Essential

      • GCSE English & Maths
      • IT qualification

      Experience/Knowledge

      Essential

      • Intermediate Microsoft Word and Excel spread sheets
      • Previous secretarial and office administration experience
      • Effective and efficient diary management
      • Handling highly confidential and sensitive information (staff and patients)

      Desirable

      • Experience of working in a pharmaceutical, medical, or clinical environment

      Skills

      Essential

      • Excellent organisational skills
      • Ability to work to strict deadlines and prioritise tasks
      • Excellent administrative, secretarial, and clerical skills
      • Excellent communication skills - ability to communicate professionally both verbally and in writing
      • Ability to deal with personnel at all levels of an organisation
      • Able to use electronic information systems

      Desirable

      • Ability to create and maintain algorithms, flow charts, diagrams and text in both Microsoft Word and Power Point
      • Ability to create and maintain Excel spreadsheets

      Values

      Essential

      • Able to deal with varied situations with tact and diplomacy
      • To show empathy and understanding staff and patients
      • To treat people with dignity and respect
      • Professional approach
      • Ability to adapt to change and to develop services and system to meet changing need
      • Equality and diversity

      Other

      Essential

      • Flexible approach to work
      • Ability to work in a busy environment and deal with several ongoing commitments and tasks at the same time
      • Positive 'can-do' attitude
      • Motivated and willing to learn new skills
      • Able to contribute constructively to a team-working environment
      • Able to follow general processes and procedures and working using own initiative without direct supervision
      • Use own initiative without direct supervision
      • Ability to travel between sites
      Person Specification

      Qualifications

      Essential

      • GCSE English & Maths
      • IT qualification

      Experience/Knowledge

      Essential

      • Intermediate Microsoft Word and Excel spread sheets
      • Previous secretarial and office administration experience
      • Effective and efficient diary management
      • Handling highly confidential and sensitive information (staff and patients)

      Desirable

      • Experience of working in a pharmaceutical, medical, or clinical environment

      Skills

      Essential

      • Excellent organisational skills
      • Ability to work to strict deadlines and prioritise tasks
      • Excellent administrative, secretarial, and clerical skills
      • Excellent communication skills - ability to communicate professionally both verbally and in writing
      • Ability to deal with personnel at all levels of an organisation
      • Able to use electronic information systems

      Desirable

      • Ability to create and maintain algorithms, flow charts, diagrams and text in both Microsoft Word and Power Point
      • Ability to create and maintain Excel spreadsheets

      Values

      Essential

      • Able to deal with varied situations with tact and diplomacy
      • To show empathy and understanding staff and patients
      • To treat people with dignity and respect
      • Professional approach
      • Ability to adapt to change and to develop services and system to meet changing need
      • Equality and diversity

      Other

      Essential

      • Flexible approach to work
      • Ability to work in a busy environment and deal with several ongoing commitments and tasks at the same time
      • Positive 'can-do' attitude
      • Motivated and willing to learn new skills
      • Able to contribute constructively to a team-working environment
      • Able to follow general processes and procedures and working using own initiative without direct supervision
      • Use own initiative without direct supervision
      • Ability to travel between sites

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      The Christie NHS FT

      Address

      Pharmacy Clinical - E00920

      Manchester

      M20 4BX


      Employer's website

      https://www.christie.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      The Christie NHS FT

      Address

      Pharmacy Clinical - E00920

      Manchester

      M20 4BX


      Employer's website

      https://www.christie.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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