• Job Description

  Req#: 23017421

  POSITION SUMMARY :

  The Clinical Consultant is directly responsible for developing and maintaining relationships with assigned clients that are strategic, consultative, and proactive. The Clinical Consultant focuses on both business and clinically based business initiatives and is responsible for client retention and client satisfaction.

  Oversees and directs all team members assigned to specific clients to ensure clients are receiving expected services, and taking advantage of ESI products and services that will enhance ESI/client performance.

  ESSENTIAL FUNCTIONS :

  • Accountable for the development and execution of a client-specific comprehensive strategic plan. The strategic plan reflects the ESI/client business arrangement and demonstrates a high level of consultative services (Business and Clinical).
  • Manage and strengthen client relationships and ensure satisfaction levels are met. Responsible for client renewals, upsells, and for meeting client retention targets.
  • Monitors and reports progress related to the client-specific strategic plan, through formal presentations, executive level reports, etc., and ensures the timely delivery, consistency, and success of the process.
  • Leads, participates, and contributes in all client-related meetings, both external and internal. Assists in consultations with key decision makers and presentations at local, regional and national level via communications, executive reports, meetings, etc.
  • Ability to review and analyze client plan performance data to provide meaningful insights on past performance and future strategy based on the data.

  KEY WORKING RELATIONSHIPS

  • Strategic Plan Development
  • Ongoing relationship building, consultation.
  • Complex client issue resolution
  • Implementations
  • Collaboration, consultation, and progress reports on assigned client base.
  • Upsells and expansions.
  • Upsells, renewals, proposals, presentations, analysis, day-to-day issues.

  QUALIFICATIONS :

  • Degree in Pharmacy and at least four years of successful experience interfacing directly with clients.
  • Licensed Pharmacist
  • 1- 3 years of experience in formulary management and rebate optimization
  • Knowledge of PBM or health care industry required.
  • Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives.
  • Ability to work independently and prioritize work to meet client needs.
  • Strong team orientation, commitment to sales and client service and desire to succeed.
  • Willingness to travel as needed to meet goals.
  • Excellent verbal and written communication, presentation and negotiation skills required.

  If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

  This role is also anticipated to be eligible to participate in an incentive compensation plan.

  We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

  About Evernorth Health Services

  Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

  Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

  If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

  The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

• About the company

  Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.

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