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Job Description
- Req#: M9297-25-0110?language=en&page=125&sort=publicationDateDesc
- Up to date knowledge and current registration with the GPhC as a Pharmacy Technician
- Demonstrate effective organisational and motivational skills
- Demonstrate and promote excellent Customer Service skills
- Demonstrate excellent communication skills. Have the ability to deal with Patients, External Suppliers, Trust Procurement team, Prescribers and Healthcare professionals
- Significant Service Delivery and Team Leading experience
- Significant Pharmacy Technician experience in Hospital Pharmacy or Community Pharmacy
- Pharmacy Service Skills and Pharmaceutical Science Level 3 NVQ (QCF) Qualification for Pharmacy Technicians
- NHS internal training and experience of Stock Procurement policies and procedures
- Up to date knowledge and current registration with the GPhC as a Pharmacy Technician
- Demonstrate effective organisational and motivational skills
- Demonstrate and promote excellent Customer Service skills
- Demonstrate excellent communication skills. Have the ability to deal with Patients, External Suppliers, Trust Procurement team, Prescribers and Healthcare professionals
- Significant Service Delivery and Team Leading experience
- Significant Pharmacy Technician experience in Hospital Pharmacy or Community Pharmacy
- Pharmacy Service Skills and Pharmaceutical Science Level 3 NVQ (QCF) Qualification for Pharmacy Technicians
- NHS internal training and experience of Stock Procurement policies and procedures
Job summary
The right candidate will successfully manageand oversee the pharmacy operations in a busy, hospital, outpatient pharmacy, ensuring efficient and safe medication management and dispensing.They will supervise a team of talented and ambitious pharmacy staff, manage budgets alongside the pharmacy manager, oversee training and progression of staff, and maintain compliance with regulations and policies.
Main duties of the job
Understands and supports the principals and standards of a General Pharmaceutical Council registered Pharmacy site.
Responsible for all daily activities associated with designated service.
Supports the quality management system for effective Standard Operating Procedures and competency training of people.
Supports the reporting of non-conformances.
Responsible for the first response to informal complaints.
Supports the Pharmacy Manager to plan and prioritise periods of high and unpredictable workload throughout the day/week.
Effectively manage customer relations and make independent judgements when dealing with Trust Managers, Prescribers and Speciality teams e.g. Rheumatology, Cancer Services.
Effective resolution of issues and communicate realistic outcomes to understand and meet customer expectation.
Supports the recruitment process with short listing and interviews for designated area.
Supports staff training and induction.
Support the Pharmacy Manager with 12 monthly staff appraisals, sickness and absence policies.
Supports the staff holiday rota to ensure safe levels of staff with appropriate supervision.
Supports data collection and the reporting of monthly activity and performance.
Works with the Head of Pharmacy Services and Pharmacy Manager to deliver actions through the designated service to respond to service failures.
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Details
Date posted
03 July 2025
Pay scheme
Other
Salary
£29,310 a year
Contract
Permanent
Working pattern
Full-time
Reference number
297-QEF-7278870
Job locations
Queen Elizabeth Hospital
Sherriff Hill
Gateshead
NE9 6SX
Job description
Job responsibilities
We are looking for a reliable, flexible and well-motivated individual who takes pride in their work, to work as Pharmacy Supervisor at the QE Hospital. Main job purpose and duties are focused around the day to day operations of the pharmacy to provide a safe and efficient service to our patients.
We are committed to the delivery of a high quality patient experience. The successful candidates will be expected to maintain high standards in line with GPhC guidance. You must be able to work effectively as part of a team under pressure and have a flexible attitude to your work to meet service needs.
Job responsibilities
We are looking for a reliable, flexible and well-motivated individual who takes pride in their work, to work as Pharmacy Supervisor at the QE Hospital. Main job purpose and duties are focused around the day to day operations of the pharmacy to provide a safe and efficient service to our patients.
We are committed to the delivery of a high quality patient experience. The successful candidates will be expected to maintain high standards in line with GPhC guidance. You must be able to work effectively as part of a team under pressure and have a flexible attitude to your work to meet service needs.
Person Specification
Knowledge & Skills
Essential
Experience
Essential
Qualifications
Essential
Desirable
Knowledge & Skills
Essential
Experience
Essential
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
QE Facilities
Address
Queen Elizabeth Hospital
Sherriff Hill
Gateshead
NE9 6SX
Employer's website
Employer details
Employer name
QE Facilities
Address
Queen Elizabeth Hospital
Sherriff Hill
Gateshead
NE9 6SX
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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