• Job Description

  Req#: C9390-25-1429?language=en&page=643&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for an enthusiastic pharmacy assistant to join our Pharmacy ePMA and IT Systems Team. As a newly merged Trust with three acute hospital sites. The successful candidate will be working within the Pharmacy ePMA and IT Systems Team as crucial first-line support to all staff within the Trust who use the ePMA system along with all other systems that are used.

  With major projects running alongside a 'business as usual' service for this critical system, the Pharmacy ePMA and IT Systems Team welcome new team members to join this friendly, high-energy and enterprising team.

  Main duties of the job

  Typical aspects of the role include:

  - Running reports and other administrative tasks

  - Answering support calls on a dedicated helpline

  - Basic support tasks such as password resets, account building and amendments- Triaging queries to the project and permanent teams

  - Undertaking training on the EPMA system- Assisting in project work- Carrying out essential safety checks/tasks on the system- Some cross-site working requirements

  The roles are for a 9 - 5 Monday to Friday service, however some degree of flexibility can be considered; provided this does not affect the service operating hours.

  To find out more about the role, please contact our team leaders:

  remy.bradley@nhs.net

  About us

  Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

  We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

  From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

  We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress

  Details

  Date posted

  02 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 a year Per Annum (Pro Rata for Part Time)

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  390-CSS-SO-9648-A

  Job locations

  Southend

  Prittlewell Chase

  Westcliff-on-Sea

  SS0 0RY

  
  

  Job description

  Job responsibilities

  For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include

  - Running reports and other administrative tasks

  - Answering support calls on a dedicated helpline

  - Basic support tasks such as password resets, account building and amendments- Triaging queries to the project and permanent teams

  - Undertaking training on the EPMA system- Assisting in project work- Carrying out essential safety checks/tasks on the system- Some cross-site working requirements

  Job description

  Job responsibilities

  For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include

  - Running reports and other administrative tasks

  - Answering support calls on a dedicated helpline

  - Basic support tasks such as password resets, account building and amendments- Triaging queries to the project and permanent teams

  - Undertaking training on the EPMA system- Assisting in project work- Carrying out essential safety checks/tasks on the system- Some cross-site working requirements

  Person Specification

  Essential

  Essential

  • GCSE's or above

  Knowledge and Experience

  Essential

  • Communication Skills
  • People skills
  • Basic IT skills
  • Escalation and prioritisation
  • own workload management

  Desirable

  • Problem Solving
  • Initiative
  • Admin/ Customer Services /support service experience
  • Pharmacy/Hospital knowledge

  Person Specification

  Essential

  Essential

  • GCSE's or above

  Knowledge and Experience

  Essential

  • Communication Skills
  • People skills
  • Basic IT skills
  • Escalation and prioritisation
  • own workload management

  Desirable

  • Problem Solving
  • Initiative
  • Admin/ Customer Services /support service experience
  • Pharmacy/Hospital knowledge

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Mid and South Essex NHS Foundation Trust

  Address

  Southend

  Prittlewell Chase

  Westcliff-on-Sea

  SS0 0RY

  
  

  Employer's website

  https://www.mse.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Mid and South Essex NHS Foundation Trust

  Address

  Southend

  Prittlewell Chase

  Westcliff-on-Sea

  SS0 0RY

  
  

  Employer's website

  https://www.mse.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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