IQVIA
Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
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Job Description
- Req#: R1494471
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity to be converted to a full-time employee with the employer
- Work remotely from anywhere in the U.S.
- Supportive and inclusive corporate culture
- Chance to make a positive impact on patient support programs
- Multiple shifts available for flexible scheduling
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing the Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolution information and escalate unresolved issues as needed
- Recognize operational challenges and suggest recommendations to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Bi-lingual in English and Spanish
How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing is a plus
#HealthcareServices #RemoteWork #PatientSupport #CustomerService #BilingualOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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