IQVIA
Pharmacy Tech Support / Call Center Representative Exp Required - (Remote)
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Job Description
- Req#: R1487533
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time employee with the employer
- 100% remote work (work from home) flexibility
- Supportive and diverse corporate culture that values teamwork and inclusiveness
- Chance to make a meaningful impact on patient support programs
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means of contact
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bi-lingual (English/Spanish) is a plus
#LifeSciences #HealthcareJobs #RemoteWork #PatientSupport #CareerOpportunityAbout the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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