IQVIA
Pharmacy Tech Support / Call Center Representative Exp Required - (Remote)
What's your preference?
Job Description
- Req#: R1487533
Employer Industry: Life Sciences and Healthcare Solutions
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time position with the employer
- 100% remote work opportunity, providing flexibility
- Supportive and inclusive corporate culture that values diversity and teamwork
- Chance to contribute to patient support programs and positively impact patient outcomes
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals using an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means
- Assess user issues and deliver first-level support for problem resolution
- Document resolution information and escalate unresolved issues to the appropriate area
- Identify operational challenges and provide recommendations to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bi-lingual (English/Spanish) is a plus
#LifeSciences #HealthcareSupport #RemoteWork #CustomerService #PharmacySupport
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.