IQVIA
Pharmacy Tech Support / Call Center Representative Exp Required - (Remote)
What's your preference?
Job Description
- Req#: R1487533
Employer Industry: Life Sciences and Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for contract conversion to a full-time employee
- Work remotely from home with flexible shifts available
- Supportive and inclusive corporate culture that values diversity
- Chance to contribute to patient support programs in the healthcare industry
- Opportunity to collaborate with a global team dedicated to improving patient outcomes
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means of contact
- Assess user issues and provide first-level support for problem resolution
- Document resolution details and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Experience in customer service within a healthcare setting
#LifeSciences #HealthcareSupport #RemoteWork #CustomerService #DiversityInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.