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Job Description
- Req#: A2639-25-0000?language=en&page=258&sort=publicationDateDesc
- To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
- To support the achievement of the practice's prescribing Quality and Outcomes Framework targets.
- To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
- To participate in medication audits.
- To take a proactive approach to the safe handling of prescription, including assessment of risk and making recommendation for improvement.
- To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with the practice protocols.
- To advise on sourcing and safe management of medicines as appropriate.
- To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
- To support the achievement of the practice's prescribing Quality and Outcomes Framework targets.
- To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
- To participate in medication audits.
- To take a proactive approach to the safe handling of prescription, including assessment of risk and making recommendation for improvement.
- To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with the practice protocols.
- To advise on sourcing and safe management of medicines as appropriate.
- Good verbal and written communication
- Motivated and enthusiastic
- Able to respond to change and apply new developments without difficulty.
- Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
- Good interpersonal skills, ability to make effective relationships with others.
- Excellent attention to detail
- Advanced numeracy skills.
- Excellent keyboard and computer skills.
- Excellent communication skills.
- Understanding of prescribing and Medicines Management issues
- Understanding of working effectively within multidisciplinary groups
- Post qualification experience
- NHS Primary Care
- EMIS clinical system.
- Microsoft Office software.
- Dealing with the public/patients.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant and articulate.
- Able to work under pressure.
- Able to work in a changing environment.
- Able to use own initiative.
- Ability to self-motivate, organise and prioritise own workload.
- NVQ3 Pharmacy services (or equivalent)
- Registration as a Pharmacy Technician with the General Pharmaceutical Council
- Evidence of CPD.
- Good verbal and written communication
- Motivated and enthusiastic
- Able to respond to change and apply new developments without difficulty.
- Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
- Good interpersonal skills, ability to make effective relationships with others.
- Excellent attention to detail
- Advanced numeracy skills.
- Excellent keyboard and computer skills.
- Excellent communication skills.
- Understanding of prescribing and Medicines Management issues
- Understanding of working effectively within multidisciplinary groups
- Post qualification experience
- NHS Primary Care
- EMIS clinical system.
- Microsoft Office software.
- Dealing with the public/patients.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant and articulate.
- Able to work under pressure.
- Able to work in a changing environment.
- Able to use own initiative.
- Ability to self-motivate, organise and prioritise own workload.
- NVQ3 Pharmacy services (or equivalent)
- Registration as a Pharmacy Technician with the General Pharmaceutical Council
- Evidence of CPD.
Job summary
Were looking for a proactive and enthusiastic Pharmacy Technician to join our friendly and forward-thinking team at Portslade Health Centre.
As a key part of our clinical support team, youll play a vital role in improving patient care by supporting medicines optimisation, managing repeat prescriptions, and working closely with our pharmacists, GPs, and wider practice team. Whether youre reviewing medication requests, supporting audits, or helping to streamline repeat prescribing processes, your work will directly contribute to safe, efficient, and patient-centred care.
At Portslade Health Centre, we pride ourselves on being a supportive and collaborative workplace. We value everyones contribution and are passionate about making a difference to the health and wellbeing of our local community. Youll find a team thats approachable, inclusive, and always keen to embrace new ideas.
If youre looking for a role where your skills are valued, your development is supported, and you can make a meaningful impact every day, wed love to hear from you.
Main duties of the job
Youll support the safe and effective use of medicines across the practice by managing prescription requests, providing medication advice, and assisting with medication reviews. Your role will involve medicines reconciliation, responding to queries from patients and staff, contributing to audits, and supporting prescribing targets. Youll also help maintain accurate clinical records, communicate effectively with the wider healthcare team, and play an active role in improving prescribing safety, quality, and efficiency.
About us
Portslade Health Centre is a long-established, forward-thinking GP practice based in the heart of the Portslade community. With a history dating back over 100 years, were proud of our strong local reputation and the relationships weve built with our patients and wider healthcare partners.
We serve a diverse patient population and offer a wide range of services delivered by a supportive and experienced multidisciplinary team. Our focus is on providing high-quality, patient-centred care while embracing innovation and continuous improvement.
We work closely with our Primary Care Network and community services to deliver holistic care and are committed to creating a positive, collaborative working environment where every team member feels valued and supported. At Portslade Health Centre, youll be part of a team that genuinely cares about our patients, our community, and each other.
Details
Date posted
02 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2639-25-0000
Job locations
Portslade Health Centre
Church Road
Portslade
Brighton
BN41 1LX
Job descriptionJob description
Job responsibilities
To support practice prescribing and practice clinical teams to ensure delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
Job Responsibilities
Responsibility for administration - Other duties and responsibilities to be undertaken may include any or all the items in the following list.
To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
To support the achievement of the practices prescribing Quality and Outcomes Framework targets.
To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
To participate in medication audits.
To support the practice to provide medication reviews, patient information leaflets and medicine awareness.
To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
To advise on sourcing and safe management of medicines as appropriate.
Patient Services
To communicate effectively with patients ensuring they understand why tests have been requested
To clearly communicate to clinicians that tests have been ordered to allow them to safely and confidential undertake medication reviews and prescription processing
To liaise with community pharmacy staff if any issues arise
To liaise with the PCN Pharmacist located in the Practice with any queries
Responsibility for administration
To provide regular support and feedback to the Practice Manager/clinicians
To update and maintain accurate patient medication records on the practices clinical computer systems, including advice given and action taken.
To inform clinicians of any changes made or any tests requested
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate and work closely with the PCN Pharmacist located in the Practice
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder follow Practice health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Following procedures and protocols for correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Following protocols for Personal Protective Equipment (PPE).
Following guidelines for hand hygiene.
Identifying the risks involved in work activities and informing nurse team leaders of anything which could compromise patient safety
Following protocols and procedures to ensure safe disposal of sharps
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business
Undertaking periodic infection control training
Following protocols and procedures with regard to waste management
Following spillage control procedures.
Following decontamination control procedures.
Maintenance of sterile environments
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
Job responsibilities
To support practice prescribing and practice clinical teams to ensure delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
Job Responsibilities
Responsibility for administration - Other duties and responsibilities to be undertaken may include any or all the items in the following list.
To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
To support the achievement of the practices prescribing Quality and Outcomes Framework targets.
To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
To participate in medication audits.
To support the practice to provide medication reviews, patient information leaflets and medicine awareness.
To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
To advise on sourcing and safe management of medicines as appropriate.
Patient Services
To communicate effectively with patients ensuring they understand why tests have been requested
To clearly communicate to clinicians that tests have been ordered to allow them to safely and confidential undertake medication reviews and prescription processing
To liaise with community pharmacy staff if any issues arise
To liaise with the PCN Pharmacist located in the Practice with any queries
Responsibility for administration
To provide regular support and feedback to the Practice Manager/clinicians
To update and maintain accurate patient medication records on the practices clinical computer systems, including advice given and action taken.
To inform clinicians of any changes made or any tests requested
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate and work closely with the PCN Pharmacist located in the Practice
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder follow Practice health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Following procedures and protocols for correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Following protocols for Personal Protective Equipment (PPE).
Following guidelines for hand hygiene.
Identifying the risks involved in work activities and informing nurse team leaders of anything which could compromise patient safety
Following protocols and procedures to ensure safe disposal of sharps
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business
Undertaking periodic infection control training
Following protocols and procedures with regard to waste management
Following spillage control procedures.
Following decontamination control procedures.
Maintenance of sterile environments
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
Person SpecificationPerson Specification
Knowledge/Skills
Essential
Experience
Essential
Qualities/Attributes
Essential
Qualifications
Essential
Knowledge/Skills
Essential
Experience
Essential
Qualities/Attributes
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Portslade Health Centre Medical Practice
Address
Portslade Health Centre
Church Road
Portslade
Brighton
BN41 1LX
Employer's website
Employer details
Employer name
Portslade Health Centre Medical Practice
Address
Portslade Health Centre
Church Road
Portslade
Brighton
BN41 1LX
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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