• Job Description

  Req#: A5383-25-0010?language=en&page=893&sort=publicationDateDesc

  Job summary

  This is a new role for a Pharmacy Technician to work for Cestria Health Centre. The role is to support the Practice based Clinical Pharmacists to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. We are looking to expand our team by seeking to employ a Pharmacy Technician, subject to continuation of the NHS funding for this role.

  The post holder will work as part of a multi-disciplinary team and support all Practice staff to develop and improve processes. Innovative ideas are welcomed, and excellent communication skills, enthusiasm and motivation are essential skills for a successful candidate. A key part of the role will be dealing with daily medication requests and queries, and communicating with patients and Community Pharmacies.

  In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the Practices in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

  Main duties of the job

  Manage incoming medication requests

  Liaise with patients to resolve queries and support their use of medication

  Contribute towards improvement of prescribing processes in general practice

  Promotion of electronic repeat dispensing and online ordering

  Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

  Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes

  To utilise GP practice clinical systems to conduct prescribing audits

  To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

  Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model

  Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation

  To be responsible for the organisation and planning of own workload to meet set deadlines

  To undertake learning and development to maintain the required knowledge and skills for practice based work

  To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

  About us

  We are a long-established practice based in the small market town of Chester le Street. We have a growing patient population, currently 12,700. We have a sister practice in Coxhoe with 7,100 patients. Cross-Site PCN working may be required. We have our own car park and staff kitchen and common room. There are 8 GP partners and several salaried doctors and Nurse Practitioners. Our organisation employs around 50 people and our Partner-Practice Manager is Denise Minnis. We look forward to welcoming you to the team!

  Details

  Date posted

  16 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  A5383-25-0010

  Job locations

  Cestria Health Centre

  Whitehill Way

  Chester-le-Street

  DH2 3DJ

  
  

  Job description

  Job responsibilities

  PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES

  Manage incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.

  Assisting the Practice admin team/s with medication queries.

  Liaise with patients to resolve queries and support their use of medication

  Contribute towards improvement of prescribing processes in general practice

  Promotion of electronic repeat dispensing and online ordering

  Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

  Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes

  Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

  To utilise GP practice clinical systems to conduct prescribing audits

  To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

  Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model

  Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation

  To be responsible for the organisation and planning of own workload to meet set deadlines

  To undertake learning and development to maintain the required knowledge and skills for practice based work

  To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

  Job description

  Job responsibilities

  PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES

  Manage incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.

  Assisting the Practice admin team/s with medication queries.

  Liaise with patients to resolve queries and support their use of medication

  Contribute towards improvement of prescribing processes in general practice

  Promotion of electronic repeat dispensing and online ordering

  Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

  Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes

  Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

  To utilise GP practice clinical systems to conduct prescribing audits

  To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

  Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model

  Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation

  To be responsible for the organisation and planning of own workload to meet set deadlines

  To undertake learning and development to maintain the required knowledge and skills for practice based work

  To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

  Person Specification

  Qualifications

  Essential

  • Professional registration with GPhC
  • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
  • Evidence of continued professional development (CPD)
  • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
  • Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges

  Desirable

  • Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics

  Experience

  Essential

  • An appreciation of the NHS agenda and government targets
  • Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the Practice(s)
  • Good clinical pharmacy knowledge including terminology
  • Knowledge and understanding of pharmacy law and ethics and current legislation
  • An excellent understanding of data protection and confidentiality issues

  Desirable

  • Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine
  • Knowledge/understanding of Primary care and/or General Practice

  Person Specification

  Qualifications

  Essential

  • Professional registration with GPhC
  • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
  • Evidence of continued professional development (CPD)
  • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
  • Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges

  Desirable

  • Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics

  Experience

  Essential

  • An appreciation of the NHS agenda and government targets
  • Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the Practice(s)
  • Good clinical pharmacy knowledge including terminology
  • Knowledge and understanding of pharmacy law and ethics and current legislation
  • An excellent understanding of data protection and confidentiality issues

  Desirable

  • Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine
  • Knowledge/understanding of Primary care and/or General Practice

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Cestria Health Centre

  Address

  Cestria Health Centre

  Whitehill Way

  Chester-le-Street

  DH2 3DJ

  
  

  Employer's website

  https://www.cestriahealthcentre.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Cestria Health Centre

  Address

  Cestria Health Centre

  Whitehill Way

  Chester-le-Street

  DH2 3DJ

  
  

  Employer's website

  https://www.cestriahealthcentre.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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