NHS

Pharmacy Technician in General Practice


PayCompetitive
LocationRedhill/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A0455-25-0008?language=en&page=102&sort=publicationDateDesc

      Job summary

      This is a part time role of 20-25 hours per week. The Pharmacy Technician is to support the practice based Clinical Pharmacist team to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

      Job responsibilities

      -To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.

      -To support the achievement of the practices prescribing Quality and Outcomes Framework targets.

      -Working with the GPs and clinicians to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems to include appliances.

      -To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.

      -To action prescribing requests from discharge summariesand other documentation requests

      -To participate in medication audits.

      -To follow up missing shared care agreement concurrent with certain medications and run the high risk medicines monitoring searches.

      -To assist in the appropriate monitoring and management of prescribing the budgets and to liaise with the medicines optimisationteam at the ICB.

      -To support the Practice Based Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness

      Main duties of the job

      -To support actioning and distributing medical alerts

      -To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.

      -To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.

      -To advise on the sourcing and safe management of medicines as appropriate.

      -To assist in the submission of claims for personally administered drugs as required.

      Responsibility for administration

      -Other duties and responsibilities to be undertaken may include any or all the items in the following list:

      -Taking messages and passing on information as appropriate.

      -Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.

      -Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.

      -Any other duties commensurate with this position.

      -Duties will vary from time to time under the direction of the Partners / Practice Manager dependent on current and evolving practice workload and staffing levels.

      Patient services

      -To provide medication review services to patients via clinics in the practice

      -Assist GPs with the appropriate monitoring and management of their prescribing budgets.

      About us

      Mission Statement: To provide the best possible clinical care from our team of doctors and nurses, and a courteous, efficient and friendly service from our administration team. Patients medical conditions will be managed according to the highest standards as defined by the profession. All members of the practice team will treat patients with courtesy and consideration. Patients will receive appropriate information about their condition and treatment. The practice will endeavour to educate patients on health care matters whenever possible.

      The whole primary care team will be encouraged to pursue appropriate further training. The practice will undertake professional training as a service to the profession.

      Communication

      -The post-holder should recognize the importance of effective communication within the team and will strive to:

      -Communicate effectively with other team members.

      -Communicate effectively with patients and carers.

      -Recognize peoples needs for alternative methods of communication and respond accordingly.

      Confidentiality

      In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

      Details

      Date posted

      06 May 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A0455-25-0008

      Job locations

      Moat House Surgery

      Worsted Green

      Merstham

      Redhill

      RH1 3PN


      Job description

      Job responsibilities

      Communication

      -The post-holder should recognize the importance of effective communication within the team and will strive to:

      -Communicate effectively with other team members.

      COmmunicate effectively with patients and carers.

      -Recognize peoples needs for alternative methods of communication and respond accordingly.

      Confidentiality

      -While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

      -In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

      -Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

      This role is based at Moat House Surgery in Merstham however you may occasionally be asked to work at one of the other sites at Greystone House Surgery in Redhill or Caterham Valley Medical Practice in Caterham.

      Job description

      Job responsibilities

      Communication

      -The post-holder should recognize the importance of effective communication within the team and will strive to:

      -Communicate effectively with other team members.

      COmmunicate effectively with patients and carers.

      -Recognize peoples needs for alternative methods of communication and respond accordingly.

      Confidentiality

      -While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

      -In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

      -Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

      This role is based at Moat House Surgery in Merstham however you may occasionally be asked to work at one of the other sites at Greystone House Surgery in Redhill or Caterham Valley Medical Practice in Caterham.

      Person Specification

      Personal Qualities

      Essential

      • Good verbal and written communication
      • Motivated and enthusiastic
      • Able to respond to change and apply new developments without difficulty.
      • Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
      • Good interpersonal skills, ability to make effective relationships with others.
      • Excellent attention to detail
      • Advanced numeracy skills.
      • Excellent keyboard and computer skills.
      • Excellent communication skills.

      Qualifications

      Essential

      • Educated to GCSE level or equivalent
      • NVQ Level 3 in Pharmacy services (or equivalent )
      • Registration as a Pharmacy Technician with the General Pharmaceutical Council
      • Evidence of CPD

      Desirable

      • GCSE Mathematics and English Grade C or above

      Experience

      Essential

      • Understanding of prescribing and Medicines Management issues
      • Understanding of working effectively within multidisciplinary groups
      • Post qualification experience
      • NHS Primary Care
      • EMIS clinical system
      • Microsoft Office software
      • Dealing with the public/patients.

      Desirable

      • EMIS user skills
      Person Specification

      Personal Qualities

      Essential

      • Good verbal and written communication
      • Motivated and enthusiastic
      • Able to respond to change and apply new developments without difficulty.
      • Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
      • Good interpersonal skills, ability to make effective relationships with others.
      • Excellent attention to detail
      • Advanced numeracy skills.
      • Excellent keyboard and computer skills.
      • Excellent communication skills.

      Qualifications

      Essential

      • Educated to GCSE level or equivalent
      • NVQ Level 3 in Pharmacy services (or equivalent )
      • Registration as a Pharmacy Technician with the General Pharmaceutical Council
      • Evidence of CPD

      Desirable

      • GCSE Mathematics and English Grade C or above

      Experience

      Essential

      • Understanding of prescribing and Medicines Management issues
      • Understanding of working effectively within multidisciplinary groups
      • Post qualification experience
      • NHS Primary Care
      • EMIS clinical system
      • Microsoft Office software
      • Dealing with the public/patients.

      Desirable

      • EMIS user skills

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      The House Partnership

      Address

      Moat House Surgery

      Worsted Green

      Merstham

      Redhill

      RH1 3PN


      Employer's website

      https://www.greystonesurgery.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      The House Partnership

      Address

      Moat House Surgery

      Worsted Green

      Merstham

      Redhill

      RH1 3PN


      Employer's website

      https://www.greystonesurgery.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.