• Job Description

  Req#: JP-005292434

  Remote Pharmacy Technician

  Job Description

  We are seeking a dedicated individual with a background in medical assistance or pharmacy technology to join our team. This role involves handling follow-ups, patient updates, data entry, and managing inbound phone calls, among other responsibilities.

  Responsibilities

  • Manage follow-ups and patient updates through data entry.
  • Answer inbound phone calls and handle electronic refill scripts (ERX).
  • Order labs and relay lab results to patients.
  • Utilize CoverMyMeds for medication management.
  • Schedule follow-ups and perform triage tasks.
  • Provide clinical support and assist with prior authorization processes.

  Essential Skills

  • At least 1 year of experience in medical assisting or as a pharmacy technician.
  • Experience in a high call volume environment, preferably a contact center.
  • Proficiency with Electronic Medical Records (EMR), specifically Athena.
  • Strong understanding of medical terminology and prior authorization procedures.
  • High School Diploma required.

  Additional Skills & Qualifications

  • Medical Assisting diploma or certification preferred.
  • Pharmacy Technician Certification preferred.
  • Skills in customer service, front desk management, and data entry.
  • Familiarity with BLS (Basic Life Support) and insurance processes.

  Work Environment

  This position is based onsite at a contact center, requiring the handling of 200+ calls daily. The work schedule is Monday through Friday, from 8am to 5pm.

  Pay and Benefits

  The pay range for this position is $18.00 - $18.00/hr.

  Eligibility requirements apply to some benefits and may depend on your job
  classification and length of employment. Benefits are subject to change and may be
  subject to specific elections, plan, or program terms. If eligible, the benefits
  available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

  Workplace Type

  This is a fully remote position.

  Application Deadline

  This position is anticipated to close on Jun 3, 2025.

  About Actalent

  Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

  The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

• About the company

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