• Job Description

  Req#: A3676-25-0004?language=en&page=235&sort=publicationDateDesc

  Job summary

  We are looking to recruit two motivated and professional pharmacy technicians to join our expanding team at Collingwood Health Group. This is an exciting opportunity to become part of an established multi-disciplinary team that is passionate about providing high quality, standardised care for our registered population. The successful candidates will join the team supported by clinical pharmacists and pharmacy technicians.

  You will be required to enrol on the CPPE, Primary Care Pharmacy Education Pathway (if you haven't already)..

  Main duties of the job

  Key responsibilities

  Document processing - Safe and effective medication processing from clinical documents, reconciling medications post-discharge and ensuring accurate clinical records.

  Repeat prescriptions - Work alongside pharmacy administrative team to ensure the processing and authorisation of repeat prescription requests falls in line with practice protocols and clinical guidelines

  Medication safety - Identify and resolve medication related issues, ensure compliance with national and local prescribing

  Patient Education - Provide advice on medication use, side effects and adherence to treatment plans

  Support Prescribers - work with clinical team to improve prescribing quality and manage high-risk medications

  Data and Reporting - Assist with prescribing audits, data collection and reporting for quality improvement initiatives.

  About us

  Collingwood Health Group is a well-established and progressive general practice serving a patient population of approximately 24,500 patients across four locations. As a large, multi-site practice, we are committed to delivering high-quality, patient-centred care.

  Our organisational structure is consists of a dedicated team of 10 General Practitioner (GP) Partners, supported by Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, Community Practitioner, Physician Associate, Nursing Associates, Healthcare Assistants, and a Phlebotomist. In addition, we benefit from the expertise of an integrated pharmacy team, including Clinical Pharmacists and Pharmacy Technicians, who play a vital role in supporting safe and effective prescribing and medication management.

  This comprehensive clinical workforce is supported by a highly skilled, efficient, and well-coordinated administrative team, ensuring the smooth and effective operation of all aspects of the practice. Together, our multidisciplinary team is committed to providing exemplary care and continuously improving health outcomes for the communities we serve.

  Details

  Date posted

  28 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A3676-25-0004

  Job locations

  Collingwood Surgery

  Hawkeys Lane

  North Shields

  Tyne And Wear

  NE29 0SF

  
  

  Jubilee Park Surgery

  Cecil Street

  North Shields

  Tyne and Wear

  NE29 0DZ

  
  

  North Shields Health Hub

  Hawkeys Lane

  NORTH SHIELDS

  Tyne and Wear

  NE29 0SF

  
  

  New York Surgery

  Brookland Terrace

  North Shields

  Tyne And Wear

  NE29 8EA

  
  

  Job description

  Job responsibilities

  The role focuses on supporting medicines management by acting as a liaison between general practice and community pharmacies, resolving or escalating medication-related issues. It involves communicating with patients and healthcare teams, supporting audits and reporting, contributing to policy development, and performing clinical duties under supervision. Tasks include medication reviews, reconciliation post-discharge, checking for interactions, supporting deprescribing, and ensuring adherence to guidelines. The role also includes mentoring junior staff, handling medication incidents, and using systems like SystmOne for data management.

  Job description

  Job responsibilities

  The role focuses on supporting medicines management by acting as a liaison between general practice and community pharmacies, resolving or escalating medication-related issues. It involves communicating with patients and healthcare teams, supporting audits and reporting, contributing to policy development, and performing clinical duties under supervision. Tasks include medication reviews, reconciliation post-discharge, checking for interactions, supporting deprescribing, and ensuring adherence to guidelines. The role also includes mentoring junior staff, handling medication incidents, and using systems like SystmOne for data management.

  Person Specification

  Qualifications

  Essential

  • BTEC in pharmaceutical science or NVQ Level 3 supported by appropriate underpinning knowledge e.g. BTEC in Pharmaceutical Sciences, NPA or equivalent qualification, plus specialist training and experience equivalent to degree level (or equivalent level of knowledge and / or experience)
  • Registered Pharmacy Technician with General Pharmaceutical Council.
  • Evidence of relevant continuing professional development.

  Experience

  Desirable

  • Experience of working with S1 clinical system
  • Previous relevant experience working in either a hospital, community or primary care pharmacy setting.
  • Previous experience of managing/supervising staff
  • Knowledge of the operation of pharmacy services
  • Audit experience

  Skills

  Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policy and procedure

  Personal Qualities

  Essential

  • Polite, positive, well organised and optimistic
  • Flexible and cooperative
  • Motivated
  • Initiative and judgement (knowing when to ask for help)
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

  Person Specification

  Qualifications

  Essential

  • BTEC in pharmaceutical science or NVQ Level 3 supported by appropriate underpinning knowledge e.g. BTEC in Pharmaceutical Sciences, NPA or equivalent qualification, plus specialist training and experience equivalent to degree level (or equivalent level of knowledge and / or experience)
  • Registered Pharmacy Technician with General Pharmaceutical Council.
  • Evidence of relevant continuing professional development.

  Experience

  Desirable

  • Experience of working with S1 clinical system
  • Previous relevant experience working in either a hospital, community or primary care pharmacy setting.
  • Previous experience of managing/supervising staff
  • Knowledge of the operation of pharmacy services
  • Audit experience

  Skills

  Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policy and procedure

  Personal Qualities

  Essential

  • Polite, positive, well organised and optimistic
  • Flexible and cooperative
  • Motivated
  • Initiative and judgement (knowing when to ask for help)
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Collingwood Health Group

  Address

  Collingwood Surgery

  Hawkeys Lane

  North Shields

  Tyne And Wear

  NE29 0SF

  
  

  Employer's website

  https://collingwoodsurgery.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Collingwood Health Group

  Address

  Collingwood Surgery

  Hawkeys Lane

  North Shields

  Tyne And Wear

  NE29 0SF

  
  

  Employer's website

  https://collingwoodsurgery.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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