• Job Description

  Req#: JP-005325284

  Job Title: Pharmacy Technician

  
  

  Job Description

  We are seeking a skilled Pharmacy Technician or Medical Assistant to join our team. This role involves managing patient follow-ups, data entry, handling electronic refill scripts, ordering labs, relaying lab results, and providing customer service through inbound phone calls. The ideal candidate will have experience in a contact center and be familiar with EMR systems, specifically Athena.

  Responsibilities

  • Conduct follow-ups and update patient records through data entry.
  • Answer and manage inbound phone calls efficiently.
  • Handle Electronic Refill Scripts (ERX) and order necessary labs.
  • Relay lab results to the appropriate parties.
  • Utilize 'Cover My Meds' for prescription management.
  • Schedule follow-up appointments and triage patient needs.
  • Provide clinical support and manage prior authorizations.

  Essential Skills

  • 1+ year experience in Medical Assisting or Pharmacy Technician role.
  • 1+ year experience in a high call volume environment.
  • Proficiency in EMR systems, particularly Athena.
  • Strong understanding of medical terminology and prior authorization processes.
  • Excellent customer service and communication skills.

  Additional Skills & Qualifications

  • Medical Assisting diploma or certification is preferred but not required.
  • Pharmacy Technician Certification is preferred but not required.
  • High School Diploma is required.
  • Proficient computer skills are necessary.

  Work Environment

  This is a remote position requiring the ability to handle 200+ calls a day. The work schedule is Monday through Friday, from 8 AM to 5 PM. We offer a comprehensive benefits package including health, dental, and vision insurance, a 401K plan, and holiday pay for six paid holidays. Upon permanent employment, additional benefits include 9 paid holidays, 15 days of PTO, and opportunities for performance-based pay raises. Employees can earn PTO tokens for outstanding actions, which can be used at any time. We also host regular employee events such as dinners, lunches, and parties to foster a strong team environment.

  Pay and Benefits

  The pay range for this position is $16.00 - $20.00/hr.

  Eligibility requirements apply to some benefits and may depend on your job
  classification and length of employment. Benefits are subject to change and may be
  subject to specific elections, plan, or program terms. If eligible, the benefits
  available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

  Workplace Type

  This is a fully remote position.

  Application Deadline

  This position is anticipated to close on Jun 13, 2025.

  About Actalent

  Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

  The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

• About the company

Notice