• Job Description

  Req#: A1108-25-0001?language=en&page=761&sort=publicationDateDesc

  Job summary

  We are looking for a proactive and detail-oriented Pharmacy Technician to join our general practice team. Working closely with GPs, pharmacists, and other healthcare professionals, the Pharmacy Technician will play a key role in supporting safe, effective, and efficient use of medicines across the practice. We would expect the Pharmacy Technician to use their knowledge in the following areas:

  assist patients with complex medication queries and provide advice to patients and staff under supervision

  conduct audits to increase patient safety and monitoring

  conduct clinical sessions working with patients to review or titrate their medication

  work autonomously to identify shortfalls in medication safety

  undertake projects using their skills to aid both the patients and the Practice

  The ideal candidate will have strong communication skills, excellent attention to detail, and a patient-focused approach to care. Previous General Practice experience is preferred but not essential.

  Main duties of the job

  May include any or all of the items in the following list.

  Deal with drug alerts & put structured plans in place to prepare alternatives when supply issues occur & monitor Drug and Device alerts from the MHRA

  Conduct audits on prescribing within the practice as required

  Reconcile medication on hospital d/s

  Process hospital letters + medication requests/amendments

  Audit patients with high levels of medications and look at ways to improve polypharmacy

  CQC searches and actions

  ESCAs

  Assist with work ups for SMRs, Medication reviews.

  Add/amend medication on patient records ensuring processes are followed to allow relevant checks to be made by clinicians

  Help ensure that the Presc Enq Team & all clinicians are prescribing in the most cost effective way and provide them with up to date information on most cost effective products & ways to do this.

  Assist in annual prescribing/medication projects Medicines Optimisation Incentive Scheme (MOIS) cost containment projects and LCS work.

  Up keep of patient records to ensure prescriptions are written in line with MEP & GPhC guidance.

  Liaising with local pharmacies, community nurse teams, local hospitals & local care homes.

  Support with training members of the Presc Enq Team as required

  Responding to the needs & wants of the business to ensure excellent patient care

  Conduct clinical sessions with patients either over the phone or face-to-face.

  About us

  We are a large rural primary care practice with 13,500 patients registered in the village of Storrington, West Sussex at the foot of the South Downs. We have 4 GP Partners, 5 Salaried GPs, 1 Physicians Associate, 4 Practice Nurses, 1 Advanced Nurse Practitioner, 3 HCAs/Phlebotomists and large diverse practice support team. If you are wanting a fresh and exciting challenge within a supportive and friendly practice, please apply today.

  Details

  Date posted

  09 July 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A1108-25-0001

  Job locations

  The Glebe Surgery

  The Glebe

  Storrington

  Pulborough

  West Sussex

  RH20 4FR

  
  

  Job description

  Job responsibilities

  Job Title Pharmacy Technician

  Reports To Clinical Pharmacist (clinically)

  Prescribing Lead (administratively)

  Hours Part time - hours to suit

  Pay Dependent on experience.

  Job Summary :

  We are looking for a proactive and detail-orientedPharmacy Technicianto join our general practice team. Working closely with GPs, pharmacists, and other healthcare professionals, the Pharmacy Technician will play a key role in supporting safe, effective, and efficient use of medicines across the practice. We would expect the Pharmacy Technician to use their knowledge in the following areas:

  assist patients with complex medication queries and provide advice to patients and staff under supervision

  conduct audits to increase patient safety and monitoring

  conduct clinical sessions working with patients to review or titrate their medication

  work autonomously to identify shortfalls in medication safety

  undertake projects using their skills to aid both the patients and the Practice

  The ideal candidate will have strong communication skills, excellent attention to detail, and a patient-focused approach to care.Previous General Practice experience is preferred but not essential.

  Duties and Responsibilities:

  The duties and responsibilities may include any or all of the items in the following list. Duties may be varied from time to time dependent on current and evolving Practice workload and staffing levels:

  Deal with drug alerts and put structured plans in place to prepare alternatives when supply issues occur and monitor Drug and Device alerts from the MHRA

  Conduct audits on prescribing within the practice as required

  Reconcile medication on hospital discharges

  Process hospital letters with medication requests/amendments

  Audit patients with high levels of medications and look at ways to improve polypharmacy

  CQC searches and actions

  ESCAs

  Assist with work ups for SMRs, Medication reviews.

  Add/amend medication on patient records and ensuring processes are followed to allow relevant checks to be made by clinicians

  Help ensure that the Prescription Enquiry Team and all clinicians are prescribing in the most cost effective way and provide them with up to date information on most cost effective products and ways to do this.

  Assist in annual prescribing/medication projects set out by NHS England and Sussex ICB including Medicines Optimisation Incentive Scheme (MOIS) cost containment projects and LCS work.

  Up keep of patient records to ensure prescriptions are written in line with MEP (Medicines, Ethics and Practice) & GPhC (General Pharmaceutical Council) guidance.

  Liaising with local pharmacies, community nurse teams, local hospitals and local care homes.

  Support with training members of the Prescription Enquiry Team as required

  Responding to the needs and wants of the business to ensure excellent patient care

  Conduct clinical sessions with patients either over the phone or face-to-face such as lipid clinics, hypertension reviews and DOAC annual reviews.

  Confidentiality:

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

  In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

  Using personal security systems within the workplace according to Practice guidelines

  Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

  Making effective use of training to update knowledge and skills

  Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

  Actively reporting health and safety hazards and infection hazards immediately when recognised

  Reporting potential risks identified

  Demonstrate due regard for safeguarding and promoting the welfare of children.

  Equality and Diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

  Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional Development:

  The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

  Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Quality:

  The post-holder will strive to maintain quality within the Practice, and will:

  Alert other team members to issues of quality and risk

  Assess own performance and take accountability for own actions, either directly or under supervision

  Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

  Work effectively with individuals in other agencies to meet patients needs

  Effectively manage own time, workload and resources

  Communication:

  The post-holder should recognise the importance of effective communication within the team and will strive to:

  Communicate effectively with other team members

  Communicate effectively with patients and carers

  Recognise peoples needs for alternative methods of communication and respond accordingly.

  Contribution to the Implementation of Services:

  The post-holder will:

  Apply Practice policies, standards and guidance

  Discuss with other members of the team how the policies, standards and guidelines will affect own work

  Participate in audit where appropriate

  The duties listed above may change in the light of developments in the practice and are subject to review

  Job description

  Job responsibilities

  Job Title Pharmacy Technician

  Reports To Clinical Pharmacist (clinically)

  Prescribing Lead (administratively)

  Hours Part time - hours to suit

  Pay Dependent on experience.

  Job Summary :

  We are looking for a proactive and detail-orientedPharmacy Technicianto join our general practice team. Working closely with GPs, pharmacists, and other healthcare professionals, the Pharmacy Technician will play a key role in supporting safe, effective, and efficient use of medicines across the practice. We would expect the Pharmacy Technician to use their knowledge in the following areas:

  assist patients with complex medication queries and provide advice to patients and staff under supervision

  conduct audits to increase patient safety and monitoring

  conduct clinical sessions working with patients to review or titrate their medication

  work autonomously to identify shortfalls in medication safety

  undertake projects using their skills to aid both the patients and the Practice

  The ideal candidate will have strong communication skills, excellent attention to detail, and a patient-focused approach to care.Previous General Practice experience is preferred but not essential.

  Duties and Responsibilities:

  The duties and responsibilities may include any or all of the items in the following list. Duties may be varied from time to time dependent on current and evolving Practice workload and staffing levels:

  Deal with drug alerts and put structured plans in place to prepare alternatives when supply issues occur and monitor Drug and Device alerts from the MHRA

  Conduct audits on prescribing within the practice as required

  Reconcile medication on hospital discharges

  Process hospital letters with medication requests/amendments

  Audit patients with high levels of medications and look at ways to improve polypharmacy

  CQC searches and actions

  ESCAs

  Assist with work ups for SMRs, Medication reviews.

  Add/amend medication on patient records and ensuring processes are followed to allow relevant checks to be made by clinicians

  Help ensure that the Prescription Enquiry Team and all clinicians are prescribing in the most cost effective way and provide them with up to date information on most cost effective products and ways to do this.

  Assist in annual prescribing/medication projects set out by NHS England and Sussex ICB including Medicines Optimisation Incentive Scheme (MOIS) cost containment projects and LCS work.

  Up keep of patient records to ensure prescriptions are written in line with MEP (Medicines, Ethics and Practice) & GPhC (General Pharmaceutical Council) guidance.

  Liaising with local pharmacies, community nurse teams, local hospitals and local care homes.

  Support with training members of the Prescription Enquiry Team as required

  Responding to the needs and wants of the business to ensure excellent patient care

  Conduct clinical sessions with patients either over the phone or face-to-face such as lipid clinics, hypertension reviews and DOAC annual reviews.

  Confidentiality:

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

  In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

  Using personal security systems within the workplace according to Practice guidelines

  Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

  Making effective use of training to update knowledge and skills

  Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

  Actively reporting health and safety hazards and infection hazards immediately when recognised

  Reporting potential risks identified

  Demonstrate due regard for safeguarding and promoting the welfare of children.

  Equality and Diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

  Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional Development:

  The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

  Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Quality:

  The post-holder will strive to maintain quality within the Practice, and will:

  Alert other team members to issues of quality and risk

  Assess own performance and take accountability for own actions, either directly or under supervision

  Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

  Work effectively with individuals in other agencies to meet patients needs

  Effectively manage own time, workload and resources

  Communication:

  The post-holder should recognise the importance of effective communication within the team and will strive to:

  Communicate effectively with other team members

  Communicate effectively with patients and carers

  Recognise peoples needs for alternative methods of communication and respond accordingly.

  Contribution to the Implementation of Services:

  The post-holder will:

  Apply Practice policies, standards and guidance

  Discuss with other members of the team how the policies, standards and guidelines will affect own work

  Participate in audit where appropriate

  The duties listed above may change in the light of developments in the practice and are subject to review

  Person Specification

  Qualifications

  Essential

  • Pharmacy technician NVQ level 3 or equivalent
  • Good standard og gneral educaiton (numerate and good standard of English.
  • Experience within a pharmacy, dispensary or similar.
  • Experience in dealing with a wide range of people in different situations.
  • Excellent customer service skills
  • Excellent communication and interpersonal skills
  • Excellent computer literacy skills
  • Excellent accuracy and attention to detail
  • Ability to work autonomously as well as part of a team with the insight to acknowledge the limits of own knowledge and when it is necessary to refer.
  • Ability to work under pressure.
  • Can do attitude to daily tasks, adversity and new ways of working

  Desirable

  • Accredited Checking Technician qualification
  • CPPE pathway completed
  • Knowledge of medical terminology
  • Willingness to work flexibly to cover holidays and sickness
  • Experience with Primary Care
  • Experience of using TTP SystemOne clinical system

  Person Specification

  Qualifications

  Essential

  • Pharmacy technician NVQ level 3 or equivalent
  • Good standard og gneral educaiton (numerate and good standard of English.
  • Experience within a pharmacy, dispensary or similar.
  • Experience in dealing with a wide range of people in different situations.
  • Excellent customer service skills
  • Excellent communication and interpersonal skills
  • Excellent computer literacy skills
  • Excellent accuracy and attention to detail
  • Ability to work autonomously as well as part of a team with the insight to acknowledge the limits of own knowledge and when it is necessary to refer.
  • Ability to work under pressure.
  • Can do attitude to daily tasks, adversity and new ways of working

  Desirable

  • Accredited Checking Technician qualification
  • CPPE pathway completed
  • Knowledge of medical terminology
  • Willingness to work flexibly to cover holidays and sickness
  • Experience with Primary Care
  • Experience of using TTP SystemOne clinical system

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  The Glebe Surgery

  Address

  The Glebe Surgery

  The Glebe

  Storrington

  Pulborough

  West Sussex

  RH20 4FR

  
  

  Employer's website

  https://glebesurgerystorrington.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Glebe Surgery

  Address

  The Glebe Surgery

  The Glebe

  Storrington

  Pulborough

  West Sussex

  RH20 4FR

  
  

  Employer's website

  https://glebesurgerystorrington.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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