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Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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Time Type:

Part time

Department:

Retail Pharmacy - Gove

All Locations:

East Boston

Description:

The pharmacy technician trainee is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery.

East Boston Neighborhood Health Center (EBNHC), is the largest community health center in Massachusetts and one of the largest in the country. From the nurses and physicians on the frontlines of patient care, to the managers who shape policy, to the customer service representatives who keep our facilities running smoothly — everyone here has a role in making medicine better.

• Duties & Responsibilities:
  • Communicates among a number of individuals, including patients, co-workers, insurance companies and prescribers
  • Demonstrates compassion and care by proactively identifying and resolving potential problems
  • Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation
  • Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles.
  • Complies with policies and procedures to ensure patient safety, and protect patient privacy and security
  • Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.
  • As allowable by state law, can expand on their clinical and managerial responsibilities

  • Skills, Abilities & Requirements:
  • High School diploma or GED required
  • Current valid and unrestricted pharmacy technician trainee license from the Massachusetts Board of Registration in Pharmacy
  • One year of customer service work experience preferred
  • Ability to work on a team in a fast-paced environment.
  • Excellent communication skills in English/Spanish as well as basic reading and math skills

  EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.