What's your preference?
Job Description
- Req#: 1594758BR
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
- Operates pharmacy systems to obtain patient prescription status.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Has working knowledge of store systems and store equipment.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
Job Description
Customer Experience
External Basic Qualifications
Preferred Qualifications
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsEmployment Type
Flexible hours
Job Function
Retail
Store
01626-SAN FRANCISCO CA
Common Location
2494 SAN BRUNO AVE,SAN FRANCISCO,CA,94134-01526-01626-S
Pay Type
Hourly
Start Rate
19.67
Max Rate
20
About the company
Responsibilities may include: receiving, scanning, picking, packing, auditing and shipping merchandise to the customer. Tracks all inbound and outbound items through radio frequency (RF) scanning to ensure accountability in inventory. Verifies orders and ensures entry into the inventory management system. Operates a clean and safe work environment, ensuring that all areas of the warehouse are well maintained, kept orderly and free of debris. Maintains quality standards set forth by warehouse management.