• Job Description

  Req#: A5062-25-0005?language=en&page=718&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a hardworking, enthusiastic and flexible Phlebotomist to join our medical practice.

  Main duties of the job

  The successful applicant will work under the direct supervision of the Senior Practice Nurse and strictly in accordance with specific Practice guidelines and protocols.

  The post-holder will be responsible for performing venepuncture to obtain blood samples from patientsonlyas the result of a direct referral from a GP or Practice nurse.

  About us

  Drayton Medical Practice is based in the centre of Market Drayton. We are a large and busy practice with approx. 18,000 registered patients. We strive to provide the very best service to our patients and stakeholders.

  You will be made to feel very welcome and will be part of a friendly, supportive team who will assist your development and training.

  Benefits Package:

  Company pension

  NHS discounts with blue light card

  Generous holiday entitlement, which increases with length of service

  Overtime opportunities as and when required

  Health & wellbeing programme

  On-site parking

  Details

  Date posted

  28 May 2025

  Pay scheme

  Other

  Salary

  £12.21 an hour

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  A5062-25-0005

  Job locations

  Maer Lane

  Market Drayton

  Shropshire

  TF9 3AL

  
  

  Job description

  Job responsibilities

  Duties and Responsibilities:

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
  • Collection of sample(s)s of blood in accordance with training and procedures
  • Ensuring samples are stored in appropriate containers
  • Accurate, legible labelling of all samples to confirm patient identity
  • Checking patient identification against GP/Nurse request and confirming with patient whenever possible
  • Recording collection of blood sample in patient record in accordance with Practice procedure
  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
  • Ensuring that anomalies are reported to a senior member of staff
  • Notifying the GP/Nurse of any significant patient issues
  • Liaising with and assisting members of the administrative team
  • Ordering consumables as required
  • Taking and recording blood pressures, height and weight measurements
  • Accurate labelling and dipping urine samples

  Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

  Equality and Diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional Development:

  The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Quality:

  The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

  Communication:

  The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond accordingly

  Contribution to the Implementation of Services:

  The post-holder will:

  • Apply Practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate

  Job description

  Job responsibilities

  Duties and Responsibilities:

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
  • Collection of sample(s)s of blood in accordance with training and procedures
  • Ensuring samples are stored in appropriate containers
  • Accurate, legible labelling of all samples to confirm patient identity
  • Checking patient identification against GP/Nurse request and confirming with patient whenever possible
  • Recording collection of blood sample in patient record in accordance with Practice procedure
  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
  • Ensuring that anomalies are reported to a senior member of staff
  • Notifying the GP/Nurse of any significant patient issues
  • Liaising with and assisting members of the administrative team
  • Ordering consumables as required
  • Taking and recording blood pressures, height and weight measurements
  • Accurate labelling and dipping urine samples

  Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

  Equality and Diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional Development:

  The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Quality:

  The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

  Communication:

  The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond accordingly

  Contribution to the Implementation of Services:

  The post-holder will:

  • Apply Practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate

  Person Specification

  Qualifications

  Essential

  • Phlebotomy Training Certificate or evidence of previous experience
  • Educated to GCSE level A* - D or equivalent in Mathematics & English
  • Level 2 NVQ/QCF or equivalent in healthcare or customer service-related subject
  • Willingness to complete further training to complement and support specified role

  Communication and Relationships

  Essential

  • Compassionate and empathetic with a good understanding of equality and diversity
  • Effective communication skills with a wide range of individuals
  • Professional and positive demeanour, smart appearance, hardworking, flexible, reliable
  • Attention to detail and accuracy, for example, completing patient identification checks
  • Ability to work on own initiative as well as part of a team
  • Ability to work flexibly.

  Experience

  Essential

  • Demonstrable experience of working in a health care setting or customer service focused role
  • Evidence of complying with legislation, policies and procedures
  • Evidence of ability to work under pressure whilst ensuring that patients are your priority
  • Experience of basic computer skills including Microsoft Office packages
  • Ability to lift, bend, push, pull and stand for long periods of time

  Person Specification

  Qualifications

  Essential

  • Phlebotomy Training Certificate or evidence of previous experience
  • Educated to GCSE level A* - D or equivalent in Mathematics & English
  • Level 2 NVQ/QCF or equivalent in healthcare or customer service-related subject
  • Willingness to complete further training to complement and support specified role

  Communication and Relationships

  Essential

  • Compassionate and empathetic with a good understanding of equality and diversity
  • Effective communication skills with a wide range of individuals
  • Professional and positive demeanour, smart appearance, hardworking, flexible, reliable
  • Attention to detail and accuracy, for example, completing patient identification checks
  • Ability to work on own initiative as well as part of a team
  • Ability to work flexibly.

  Experience

  Essential

  • Demonstrable experience of working in a health care setting or customer service focused role
  • Evidence of complying with legislation, policies and procedures
  • Evidence of ability to work under pressure whilst ensuring that patients are your priority
  • Experience of basic computer skills including Microsoft Office packages
  • Ability to lift, bend, push, pull and stand for long periods of time

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Drayton Medical Practice

  Address

  Maer Lane

  Market Drayton

  Shropshire

  TF9 3AL

  
  

  Employer's website

  https://www.draytonmedicalpractice.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Drayton Medical Practice

  Address

  Maer Lane

  Market Drayton

  Shropshire

  TF9 3AL

  
  

  Employer's website

  https://www.draytonmedicalpractice.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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