• Job Description

  Req#: A3015-25-0000?language=en&page=771&sort=publicationDateDesc

  Job summary

  Due to the introduction of a new local enhanced service (LES), an opportunity has arisen to join our team as an in-house phlebotomist. We are are a friendly GP practice based in Penwortham, providing high quality care to around 8,500 patients locally. We require an experienced and professional phlebotomist to provide in-house venepuncture to our patients.

  Main duties of the job

  Primary responsibilities of the role include:

  • obtaining patient consent for the collection of a blood sample
  • performing venepuncture in accordance with practice protocols
  • maintaining accurate patient records on the clinical IT system
  • the correct labelling, packaging and storage of samples
  • effective use of the specimen log, resolving any discrepancies
  • ensuring samples are sent to the lab in a timely manner
  • maintaining an effective liaison with the NHS laboratory staff
  • working collaboratively with the nursing team, seeking guidance as necessary for patient related matters

  In addition to the primary responsibilities, the Phlebotomist may be required to:

  • participate in practice audit
  • participate in local initiatives to enhanced service delivery and patient care
  • support and participate in shared learning within the practice
  • complete all mandatory training as required by practice policies

  About us

  We are a friendly GP practice based in Penwortham, Preston providing high quality care to around 8,500 patients. We currently have 4 partners (3 GPs, 1 Managing Partner), 3 salaried GPs and a practice nurse team of 4 who are supported by a growing multi-disciplinary team which includes a clinical pharmacist, first contact physio and mental health practitioner. The clinical teams are supported by our management, reception and admin/secretarial teams.

  Date posted

  08 April 2025

  Pay scheme

  Other

  Salary

  £12.50 an hour

  Contract

  Fixed term

  Duration

  6 months

  Working pattern

  Part-time

  Reference number

  A3015-25-0000

  Job locations

  2 Liverpool Road

  Penwortham

  Preston

  Lancs

  PR1 0AD

  
  

  Job description

  Job responsibilities

  Job Summary

  Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the Phlebotomist will be expected to support the nursing team on an as required basis.

  The practice must ensure that the post holder has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis.

  20 hours per week over 4 days:

  Mon to Thurs 8am to 1pm

  This contract will be for an initial 6 month fixed term period (possibility of permanent position longer term).

  Generic Responsibilities

  All staff have a duty to conform to the following:

  Equality, Diversity and Inclusion (ED&I)

  A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.

  Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

  Patients have a responsibility to treat other patients and our staff with dignity and respect.

  Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted.

  Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

  Safety, Health, Environment and Fire (SHEF)

  This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

  The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

  All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

  All personnel are to comply with the:

  • Health and Safety at Work Act 1974
  • Environmental Protection Act 1990
  • Environment Act 1995
  • Fire Precautions (workplace) Regulations 1999
  • Other statutory legislation which may be brought to the post holders attention

  Confidentiality

  This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.

  It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

  Quality and Continuous Improvement (CI)

  To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

  The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

  At this organisation, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

  Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

  All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

  Induction

  We will provide a full induction programme, and management will support you throughout the process.

  Learning and development

  The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

  The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

  The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

  Collaborative working

  All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

  Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery.

  Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

  All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

  Plans and outcomes by which to measure success should be agreed.

  Managing information

  All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

  Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit processes.

  Service delivery

  Staff will be given detailed information during the induction process regarding policy and procedure.

  The post holder must adhere to the information contained within local policies and regional directives, ensuring protocols are always adhered to.

  Security

  The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

  Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

  Professional conduct

  All staff are required to dress appropriately for their role.

  Leave

  All personnel are entitled to take leave. Line managers are to ensure all their staff are encouraged to take all their leave entitlement.

  Public holidays will be calculated on a pro-rated basis dependent on the number of hours worked.

  Primary Key Responsibilities

  The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Obtaining patient consent for the collection of a blood sample
  • Performing venepuncture in accordance with practice protocols
  • Maintaining accurate patient records on the clinical IT system
  • The correct labelling, packaging and storing of samples
  • Effective use of the specimen log, resolving any discrepancies
  • Ensuring samples are sent to the laboratory in a timely manner
  • Maintaining an effective liaison with the NHS Trust laboratory staff
  • Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

  Secondary Key Responsibilities

  In addition to the primary responsibilities, the Phlebotomist may be requested to:

  • Participate in practice audit as directed by the audit lead
  • Participate in local initiatives to enhance service delivery and patient care
  • Support and participate in shared learning within the practice
  • Complete all mandatory training required by practice policies

  Job description

  Job responsibilities

  Job Summary

  Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the Phlebotomist will be expected to support the nursing team on an as required basis.

  The practice must ensure that the post holder has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis.

  20 hours per week over 4 days:

  Mon to Thurs 8am to 1pm

  This contract will be for an initial 6 month fixed term period (possibility of permanent position longer term).

  Generic Responsibilities

  All staff have a duty to conform to the following:

  Equality, Diversity and Inclusion (ED&I)

  A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.

  Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

  Patients have a responsibility to treat other patients and our staff with dignity and respect.

  Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted.

  Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

  Safety, Health, Environment and Fire (SHEF)

  This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

  The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

  All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

  All personnel are to comply with the:

  • Health and Safety at Work Act 1974
  • Environmental Protection Act 1990
  • Environment Act 1995
  • Fire Precautions (workplace) Regulations 1999
  • Other statutory legislation which may be brought to the post holders attention

  Confidentiality

  This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.

  It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

  Quality and Continuous Improvement (CI)

  To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

  The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

  At this organisation, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

  Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

  All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

  Induction

  We will provide a full induction programme, and management will support you throughout the process.

  Learning and development

  The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

  The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

  The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

  Collaborative working

  All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

  Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery.

  Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

  All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

  Plans and outcomes by which to measure success should be agreed.

  Managing information

  All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

  Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit processes.

  Service delivery

  Staff will be given detailed information during the induction process regarding policy and procedure.

  The post holder must adhere to the information contained within local policies and regional directives, ensuring protocols are always adhered to.

  Security

  The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

  Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

  Professional conduct

  All staff are required to dress appropriately for their role.

  Leave

  All personnel are entitled to take leave. Line managers are to ensure all their staff are encouraged to take all their leave entitlement.

  Public holidays will be calculated on a pro-rated basis dependent on the number of hours worked.

  Primary Key Responsibilities

  The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Obtaining patient consent for the collection of a blood sample
  • Performing venepuncture in accordance with practice protocols
  • Maintaining accurate patient records on the clinical IT system
  • The correct labelling, packaging and storing of samples
  • Effective use of the specimen log, resolving any discrepancies
  • Ensuring samples are sent to the laboratory in a timely manner
  • Maintaining an effective liaison with the NHS Trust laboratory staff
  • Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

  Secondary Key Responsibilities

  In addition to the primary responsibilities, the Phlebotomist may be requested to:

  • Participate in practice audit as directed by the audit lead
  • Participate in local initiatives to enhance service delivery and patient care
  • Support and participate in shared learning within the practice
  • Complete all mandatory training required by practice policies

  Person Specification

  Clinical Knowledge and Skills

  Essential

  • - Venepuncture
  • - Ability to record accurate clinical notes

  Experience

  Essential

  • - Experience of working with the general public
  • - Experience of working in a healthcare setting

  Desirable

  • - Experience of working in a primary care environment

  Skills

  Essential

  • - Excellent communication skills (written and oral)
  • - Clear, polite telephone manner
  • - Effective time management
  • - Ability to work as a team member and autonomously
  • - Good interpersonal skills
  • - Ability to follow clinical policy and procedure

  Desirable

  • - Competent in MS Office applications
  • - Clinical IT system (EMIS) user skills

  Personal Qualities

  Essential

  • - Polite and Confident
  • - Flexible and Co-operative
  • - Motivated
  • - High levels of integrity and loyalty
  • - Sensitive and empathetic in distressing situations
  • - Ability to work under pressure/in stressful situations
  • - Effectively able to communicate and understand the needs of the patient
  • - Punctual and committed to supporting the team effort

  Desirable

  • - Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • - Commitment to ongoing professional development

  Qualifications

  Essential

  • - Relevant qualification in venepuncture
  • - Good standard of general education

  Other Requirements

  Essential

  • - Disclosure Barring Service (DBS) check
  • - Occupational Health Clearance

  Desirable

  • - Flexibility to work outside of core office hours

  Person Specification

  Clinical Knowledge and Skills

  Essential

  • - Venepuncture
  • - Ability to record accurate clinical notes

  Experience

  Essential

  • - Experience of working with the general public
  • - Experience of working in a healthcare setting

  Desirable

  • - Experience of working in a primary care environment

  Skills

  Essential

  • - Excellent communication skills (written and oral)
  • - Clear, polite telephone manner
  • - Effective time management
  • - Ability to work as a team member and autonomously
  • - Good interpersonal skills
  • - Ability to follow clinical policy and procedure

  Desirable

  • - Competent in MS Office applications
  • - Clinical IT system (EMIS) user skills

  Personal Qualities

  Essential

  • - Polite and Confident
  • - Flexible and Co-operative
  • - Motivated
  • - High levels of integrity and loyalty
  • - Sensitive and empathetic in distressing situations
  • - Ability to work under pressure/in stressful situations
  • - Effectively able to communicate and understand the needs of the patient
  • - Punctual and committed to supporting the team effort

  Desirable

  • - Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • - Commitment to ongoing professional development

  Qualifications

  Essential

  • - Relevant qualification in venepuncture
  • - Good standard of general education

  Other Requirements

  Essential

  • - Disclosure Barring Service (DBS) check
  • - Occupational Health Clearance

  Desirable

  • - Flexibility to work outside of core office hours

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  St Fillan’s Medical Centre

  Address

  2 Liverpool Road

  Penwortham

  Preston

  Lancs

  PR1 0AD

  
  

  Employer's website

  https://www.stfillansmedicalcentre.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  St Fillan’s Medical Centre

  Address

  2 Liverpool Road

  Penwortham

  Preston

  Lancs

  PR1 0AD

  
  

  Employer's website

  https://www.stfillansmedicalcentre.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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