• Job Description

  Req#: PHLPR006438

  PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers.

  SERVICE AREA: Child Development & Family Services

  PROGRAM: PHLpreK

  ROLE TYPE: Full-time

  JOB OVERVIEW:

  The Family Navigator provides support, education, and resources to PHLpreK families and Early Learning Centers to connect with Pre-School Early Intervention, behavioral health, and services. The Family Navigator connects families to needed supports by addressing the known barriers to obtaining services including monitoring the screening process and supporting childcare center staff in effective family engagement. This position provides direct support to families throughout the intake process and problem-solves barriers to obtaining services. The Family Navigator partners with Early Intervention staff and Behavioral Health providers to provide training and educational materials to teachers and parents. The Family Navigator supports the families and PHLpreK staff to make referrals for additional services where necessary and appropriate.

  This position reports to the Provider Service Coordinator.

  RESPONSIBILITIES:

  • Obtain and share information on Preschool Early Intervention, children’s behavioral health system, and other supports and services and take steps necessary to complete an intake referral.
  • Support families with accessing community resources.
  • Screen for any needs in health insurance and help parents address any gaps in insurance.
  • Interview families either in person or by phone to assess families’ goals and treatment preferences and level of interest in initiating the first steps toward services.
  • Contact families weekly to monthly by phone, text messaging, or email depending on family preference to monitor initiation and completion of referral steps.
  • Identify family concerns and/or barriers to referral completion and assist families with problem‐solving to identify barriers and solutions to complete EI, behavioral health, and other service referrals.
  • Assist families in obtaining services in the event of a family crisis or other family complexities.
  • Provide feedback and results of referrals to PHLpreK providers.
  • Track the effectiveness and utility of developmental and behavioral screenings in PHLpreK classrooms and provide support as needed.
  • Complete required paperwork and service documentation in case files and the PHLpreK database.
  • Enter related data and submit reports as requested by OCF and PHLpreK leadership.
  • Participate in parent meetings at PHLpreK sites to discuss services and potential benefits to the child and family.
  • Participate in state and local meetings regarding issues of early childhood mental health.
  • Engage in ongoing professional development that supports continuous quality improvement, relevant translation of research to practice, and knowledge of family engagement and support practices.
  • Perform all other duties as assigned.

  SKILLS:

  • Substantial knowledge of child development, developmentally appropriate practice, working with families, and the early intervention system
  • Knowledge of underlying concepts of screening and assessment, evidence-based strategies for social-emotional development, mental health promotion, childcare health promotion, strengths-based practices, community resources, and family systems
  • Knowledge of local, state, and national agencies related to early intervention services and family supports
  • Demonstrated ability to work in school or classroom settings
  • Demonstration of ability to work collaboratively and in the community
  • Ability to build trusting, effective working relationships with families and providers
  • Demonstrated experience working with culturally diverse populations
  • Ability to travel locally, regionally, and statewide as needed
  • Excellent oral and written communication skills, competent interpersonal skills, and strong organizational skills

  EDUCATION REQUIREMENT:

  • Bachelor's degree in early childhood education or related
  • Specialized training and experience in early childhood education, early intervention, young child social-emotional development, special education, mental health, and social work

  OTHER REQUIREMENTS:

  • This job includes the normal physical demands associated with office work including bending, lifting, and carrying.
  • Ability to pass a health examination and criminal background check
  • Ability to work effectively with minimal daily guidance
  • Knowledge of community resources
  • Successful experience working in a team setting
  • Ability to present a positive image of the organization to members of the community
  • Ability to travel regionally and statewide as needed
  • This position includes the need to attend weekend, evening, and early morning meetings to accommodate family schedules and childcare meetings or training schedules.

  SALARY GRADE: 16

  PHMC is an Equal Opportunity and E-Verify Employer.

  Qualifications

  Education

  Required

  Bachelors

  Behaviors

  Preferred

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Loyal : Shows firm and constant support to a cause

  Dedicated : Devoted to a task or purpose with loyalty or integrity

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• About the company

  A leading nonprofit provider of public health resources, PHMC has been helping to build healthy communities in the Delaware Valley for over 45 years. #phmc

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