Mass General Brigham
Phone Triage RN, After Hours Call Program
This job is now closed
Job Description
- Req#: RQ4013421
Licensed as a Registered Nurse in the Commonwealth of Massachusetts.
A minimum of six years of nursing experience.
Primary care/family medicine experience preferred. Pediatric nursing experience is strongly preferred.
Ambulatory phone triage experience preferred.
Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our After Hours Call Program aims to provide virtual visits, telephonic support, and clinical guidance to our patients when our primary care practices aren’t open (evenings, nights, weekends, and holidays). This program was initially comprised of Advanced Practitioners, but due to expansion, we are now incorporating RNs into our model!
We support the following Mass General Brigham entities:
• Mass General Brigham Medical Group
• MGH Primary Care
• BWH Primary Care
Bring your skills to this innovative program and join us in driving medicine forward!
Right now, we are looking for weekend coverage ideally. We predict there is also possibility for expanded hours/ability to pick up additional shifts in the future.
Please note - per diem employees are required to work a minimum of one weekend a month (Saturday and Sunday) 8am to 4pm or 9am to 5pm (16 hours a month required as a minimum). We also require 20 hours over holidays annually.
Job Summary
Are you a Registered Nurse looking for an opportunity to work from the comfort of your own home? We are seeking experienced, autonomous RNs to field calls and conduct virtual visits within a clinically appropriate scope. All of our clinical staff members have access to Schmitt-Thompson nurse triage guidelines/protocols, as well as comprehensive patient information via our fully-integrated EMR system, Epic.
Due to the remote nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked.
Qualifications
Qualifications :
Additional Job Details (if applicable)
Please note - per diem employees are required to work a minimum of one weekend a month (Saturday and Sunday) 8am to 4pm or 9am to 5pm.
RemoteRemote Type
Two Corporation WayWork Location
0Scheduled Weekly Hours
Per DiemEmployee Type
Rotating (United States of America)Work Shift
Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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