Carilion Clinic
Physician Practice Call Center Operator- remote/hybrid
This job is now closed
Job Description
- Req#: 144529
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Professional stability and advancement potential within a regional leader in healthcare
- Strong technological resources to support job performance
- Remote work option available for applicants within an hour of the Parkview facility
- Opportunity to contribute to compassionate care, medical education, and research
- Award-winning, community-based network of hospitals and physician practices
What to Expect (Job Responsibilities):
- Serve as a central link of communication between Carilion Clinic, patients, medical staff, and the general public
- Answer calls in a high call volume environment and assist callers with information related to multiple specialty practices
- Route calls to the appropriate scheduling team or department based on the specific patient need
- Provide excellent customer service
- Bilingual skills are a plus
What is Required (Qualifications):
- High school diploma or equivalent
- Three years of customer service experience in a multitasking environment (call center, physician's office, hospitality, or retail/service industry)
- Ability to work effectively in a fast-paced team environment and manage difficult and emotional situations
- Strong keyboarding and computer skills
How to Stand Out (Preferred Qualifications):
- Bilingual skills
- Experience in a call center environment
Hashtags:
#HealthcareServices #ProfessionalStability #RemoteWorkOption #CompassionateCare #AwardWinning
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Carilion Clinic, formerly known as Carilion Health System, is a Roanoke, Virginia-based non-profit integrated health care organization that provides care for nearly one million Virginians and West Virginians.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.